Residential Lead

Delta Community Supports, Inc.; Levittown (PA); On-site; USD 21,000 - 28,000; Full time

Job summary

Delta Community Supports, Inc. is seeking a Residential Lead to supervise group home operations and support individuals with disabilities. The role requires being on-call, working in ratios, and providing direct care to residents to promote health, safety, and independence.

You will coordinate staff coverage, complete documentation, aid in behavior support plans, transport to appointments, manage medications, and collaborate with the Associate Director and IDT to implement ISP goals.

Qualifications

• High school diploma or GED.
• Two years of experience working with adults with developmental disabilities in a group home setting.
• Ability to read, write, and speak English; perform arithmetic calculations.
• Proficient in Google software applications and the ability to learn new technologies.
• Valid driver’s license and ability to operate vehicle per policy.

Responsibilities

• Ensure effective communication with leadership and staffing; monitor shift coverage.
• Supervise staff to implement activities and maintain a safe, clean home environment.
• Complete documentation including progress notes, incident reports, and medication records.
• Assist individuals with personal care, transportation to appointments, and community activities.
• Assist with medication administration following policies and procedures.
• Lead staff in implementing behavior support plans and ISP goals.

Skills

Effective communication

English literacy

Google Workspace

Driver's license

Teamwork

Cultural competency

Education

High school diploma or GED

Tools

Google Workspace

Job description

Position Description:Delta Community Supports - Residential LeadClassification:Non-ExemptEffective Date:October, 2023Revised: October 8, 2025Position Status: F/T P/T SubDelta Mission and ValuesDelta’s Mission: To enrich the lives of individuals and families through outstanding community-based support and mutually rewarding relationships.Values: Customer Focus, Performance Excellence, Learning and GrowthPosition SummaryThe Residential Lead supports the group home's ongoing operations and encourages the continued quality of support for individuals served. The Residential Lead Staff position requires working in ratios, being available for flexible schedules, and being available on-call, to provide direct support care to people with physical, mental, and intellectual disabilities within assigned residences. This ensures the health and well-being of the individuals they serve and promotes personal independence.Position Reports to: Associate Director Supervises: Direct Support ProfessionalEssential Functions and ResponsibilitiesTo perform this job successfully, the Residential Lead must be able to perform each duty satisfactorily. The duties listed below represent the required knowledge, skills, and/or abilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Ensures effective communication with the leadership team. Ensuring it is known when a home is adequately staffed, including communicating when too many staff are present on a shift.Ensures the operations of the shift through delegation of key responsibilities on assigned shifts, such as: Conducting activities and functions for all individuals in the home whileincorporating community integrationCleaning responsibilities to maintain a safe, clean, and healthy home, including but not limited to cleaning of individual bedrooms, common areas in the home, and outside of the home and inside of vehiclesEnsure timely completion of paperwork such as progress notes, incident reports, household checklists, critical issues logs, etc.Assisting, teaching, and supporting individuals in the independent management of his/her hygiene may include baths, showers, oral hygiene, personal care, and nail and hair grooming.Transporting individuals based on needs to medical appointments, community outings, etc.Administering and inventorying medications following all established company policies and procedures.Shopping for groceries, including preparing a list based on the house menu.Maintaining and organizing files and purging records as required.Leads and observes fellow staff in the implementation of clinical interventions and strategies such as:Implementing the behavior support plan by following the specific behavior strategies and actions outlined and trained by the Behavioral AnalystAssisting, teaching, and supporting individuals in independent management of funds, including money recognition, short-term and long-term budgeting, banking, and bill payingAssist, teach, and support individuals in building independent living skills, such as meal preparation steps and skills, laundry steps and skills, etc.Serves as a role model in participating and promoting a home-like atmosphere by ensuring the tidiness of the individual’s home, and creating and maintaining a home environment while discouraging the use of the home by staff as a workplace.o Assists the individual to live in a humane, caring environment while promoting quality of life by encouraging independence, aiding in skill building, and integrating within the community toward self-sufficiency and self-determination.Oversee the implementation of the individual service plan through activities including but not limited to monitoring individuals in the home and community to ensure that appropriate levels of supervision are followed.Complete required documentation for each assigned individual, including goal training, behavior management, client notes, and medication, and ensure other staff are aware of their assigned individual for the shift and complete required tasks as well.In conjunction with the Associate Director:Actively participates in the Individual Support Plan (ISP) processes and the Interdisciplinary Team (IDT) processes, including collecting information, completing assessments, determining baseline data for training purposes, and developing goals and objectives based upon the assessments and modifications to the ISP and Behavior Support Plan (BSP).Verifies incoming medications, medication changes, and monthly reordering sheets and immediately reports discrepancies.In collaboration with the Associate Director, manages the creation of the home schedule, ensuring that shifts are filled per the program description. Ensures that coverage is sought that would not accrue or require the least amount of overtime. Communicate promptly and effectively with the residential coordinator when staffing needs to be addressed.Cooperate with the Department of Human Services (ODP in PA) and DDD (NJ) staff in any investigation or inspection.Cooperate with the company and regulatory agencies personnel during any inspection or investigation.Cooperate with all internal or external audits or investigations as a condition of continued employment.Maximize staff development and capacity to advance Delta's mission and values.Promote and demonstrate ethical and professional conduct at all times, ensuring employees conduct themselves ethically and professionally.Attends all staff meetings.Available to work flexible schedulesAvailable on-callWork in ratioMust maintain strict confidentiality regarding service recipients and company-sensitive information.Comply with Delta’s policies and NJ DDD or PA ODP licensing standards.Perform other duties assigned.Shift Availability: [Tues - Sat : 9am-5pm]RequirementsSuccessful completion of background screenings and clearances based on the state employee's assignment, which may include the following:Criminal History; fingerprintingNJ - Child Abuse Record Information (CARI)PA - Childline checksDrug TestingNJ - Central RegistryPA - E-Patch RecordsExclusion ScreeningPhysical/TB screeningDemonstrated knowledge of or ability to learn and follow N.J.A.C. 10:44A or PA 6100 regulations.Ability to use acquired knowledge of the challenges associated with individuals living in the community and the application of resources for successful community integration.Ability to work effectively with people, facilitating their growth and development.Ability to effectively read, write, and speak English; perform arithmetic calculations.Proficient in Google software applications and the ability to learn new and emerging technologies.Ability to operate vehicles within company policies, with a valid driver’s license, following applicable state laws, insurance provider requirements, and company policies and procedures.Understanding and commitment to community-based support for persons with disabilities. Must possess a strong and collaborative approach to managing relationships.Ability to prioritize responsibilities and delegate duties to others.Ability to develop knowledge of, respect for, and skills to engage with other cultures or backgrounds; demonstrated commitment to diversity, equity, and inclusion.Effective oral and written communication skills, including the ability to present and speak publicly, comprehend/write/speak in English, and communicate effectively with Delta staff at alllevels.Position QualificationsQualified candidates should possess, at a minimum, the following credentials:A high school Diploma or equivalent (GED) is required.Two years of experience working with adults with developmental disabilities in a grouphome setting.