Residential Installation & Service Technician

Comcast Corporation; Tallahassee (FL); Sur place; USD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Base pay: $20.00/hour

Comprehensive benefits

Résumé du poste

Comcast Corporation in Tallahassee, FL, is hiring a Residential Installation & Service Technician. You will install and service home services directly at customers’ homes, often in varied environments and conditions, with safety and reliability at the core.

A dependable schedule including nights, weekends, and holidays is required. Qualified candidates will have a High School diploma or GED, strong communication skills, and the ability to troubleshoot and explain technical concepts to customers.

Qualifications

• High school diploma or GED required.
• Ability to install and service home networks and devices.
• Commitment to safety and safe work practices.

Responsabilités

• Perform residential installations, service changes, and disconnects following safety and procedures.
• Diagnose and resolve network issues from the network to customer equipment.
• Install and support home networks using coax, Ethernet, and Wi‑Fi per customer needs.
• Educate customers on products, services, and safety; document work clearly.

Connaissances

Adaptability

Communication

Critical Thinking

Problem Solving

Customer-Focused

Professional Etiquette

Resilience

Self Motivation

Technical Knowledge

Formation

High School Diploma / GED

Description du poste

Residential Installation & Service Technician### Residential Installation & Service TechnicianApply: FL - Tallahassee, 3760 Hartsfield Rd: Full time: Posted Yesterday: End Date: December 30, 2026 (30+ days left to apply): R448090Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.**Job Summary**In this role, you will work directly in customers’ homes and neighborhoods to install new services, restore connectivity, and ensure a positive customer experience. The work is physical and performed in a variety of environments, including outdoor conditions and confined spaces. This role requires reliable, consistent attendance and flexibility to work a variety of schedules—including nights, weekends, holidays, and occasional overtime (such as four 10-hour days or extended shifts when needed).**Job Description**Core Responsibilities * Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.* Complete service calls by diagnosing and resolving issues from the network connection to customer equipment.* Install and support basic home networks using coaxial cable, Ethernet, and Wi‐Fi technology based on customer needs.* Verify service quality using required testing tools and make adjustments to deliver reliable performance.* Educate customers on products, services, equipment use, and setting appropriate expectations.* Accurately document completed work and update customer accounts using digital tools.* Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.* Operate ladders, hand tools, meters, and light power tools safely and correctly.* Work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required.* Works within manufacturer's rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.\"* Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources.* Drive a company vehicle safely and maintain a valid driver’s license.* Complete required training, certifications, background checks, and licensing within defined timeframes.* Communicate clearly and professionally with customers, supervisors, and coworkers.* Meet or exceed established performance and safety standards.* Other duties and responsibilities as assigned.Employees at all levels are expected to: * Understand our Operating Principles; make them the guidelines for how you do your job.* Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.* Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.* Win as a team - make big things happen by working together and being open to new ideas.* Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.* Drive results and growth.* Support a culture of inclusion in how you work and lead.* Do what's right for each other, our customers, investors and our communities.Disclaimer: * This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. **Skills**Adaptability, Communication, Critical Thinking Problem Solving, Customer-Focused, Professional Etiquette, Resilience, Self Motivation, Technical Knowledge**Compensation**Base Pay: $20.00Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.**Education**High School Diploma / GED**Certifications** (if applicable)**Relevant Work Experience**Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.