Residential HVAC Technician

Great Lakes Heating and Air Conditioning; South Bend (IN); On-site; USD 60,000 - 110,000; Full time

Benefits offered by this job

Take-home vehicle

Paid training with 2-year commitment

Company uniforms and tools

Cruise for 2 opportunity

Competitive wages and incentives

Bonus structure

Health, dental, and vision insurance

HSA/FSA

Education assistance

Growth opportunities

Life insurance

Mentor/apprentice program

401(k) with company match

Job summary

Great Lakes Heating & Air Conditioning in South Bend, IN, is seeking a Residential HVAC Technician to service and maintain residential heating and air conditioning systems. You will travel to homes in Michigan and Indiana, diagnose issues, and perform repairs with a focus on customer service.

Strong diagnostic skills, drive, and iPad use are essential. We offer a take-home vehicle, comprehensive training, uniforms and tools, lucrative bonuses, health benefits, and a path to growth within the

Qualifications

• EPA Type II certification is required.
• 5+ years of direct residential HVAC experience required.
• Ability to travel to homes throughout the service area (Michigan and Indiana).
• Valid driver’s license and insurable driving record required.
• Comfort with using an iPad for job tasks.
• Preferred: sales skills and strong customer service mentality.

Responsibilities

• Start days by checking the service vehicle and tools.
• Travel to designated homes and service/maintain heating and AC equipment.
• Interact professionally with homeowners and provide quality customer service.
• Inspect, diagnose, repair, maintain, and fine-tune equipment; schedule replacements as needed.
• Ensure customer satisfaction and complete work before leaving for next job.

Skills

EPA Type II certification

Residential HVAC experience

Customer service skills

Sales prowess

Travel to service area

Tools

iPad

Job description

INSIDER INFO: This is one of our best positions - and it's open for a limited time!

Company: Great Lakes Heating & Air Conditioning

Location: South Bend, Indiana (service area covers MI and IN homes in a 70-minute radius)

Job Title: Residential HVAC Technician

Pay: $60,000 to $110,000 per year + hire-on bonuses starting at $5,000 for qualified individuals

Full-Time Schedule: Monday - Friday, 8:00 am - 5:00 pm (7:00 pm during the peak season), with an on-call rotation

Hungry to perform rewarding work and keep growing within this skilled trade? Read on!

RESIDENTIAL HVAC TECHNICIAN PERKS:

• Take-home work vehicle
• Paid training with a 2-year commitment
• Company-provided uniforms, parties, and many tools
• Chance to earn a cruise for 2
• Competitive wages and performance incentives
• Bonus structure
• Health, dental, and vision insurance
• HSA/FSA
• Education assistance
• Growth opportunities
• Life insurance
• Mentor/apprentice program
• 401(k) with company match

We empower team members to learn more, improve their skills, and keep growing within the industry. We live in the communities we work in, so you're not just serving customers; you're helping neighbors, making new friends, and building new connections in your area. If you're looking to join a team that prioritizes your personal and professional well-being, Great Lakes Heating & Air Conditioning is the place to be.

YOUR ROLE AS OUR RESIDENTIAL HVAC TECHNICIAN:

You'll start your workdays by checking over your vehicle and ensuring you have all the tools and equipment you need for the upcoming jobs. Once you're ready, you'll travel to the designated homes and get to work servicing and maintaining their heating and air conditioning equipment. You'll professionally engage with homeowners, answer questions, and deliver quality customer service.

Attentively, you'll inspect systems, diagnose the source of mechanical and electrical issues, and discuss your findings with the customer. Once they've approved the work, you'll repair, maintain, and fine-tune the equipment, and schedule a comfort advisor to handle replacements. You'll double-check your work to ensure customer satisfaction and system functionality before heading out to the next job.

Ready to join us?

When customers need amazing service with a personal touch, they come to Great Lakes Heating & Air Conditioning! Founded in 1957, we are one of the last locally owned HVAC companies serving Michiana. Our owner has been with us since 1989, working his way up from the field into the leadership office. This hands‑on experience and dedication to upholding an authentic, honest, and collaborative culture ensure professional excellence from the top down.

Here's what we need from our Residential HVAC Technician:

• EPA Type II certification
• 5+ years of direct residential HVAC experience
• Ability to accurately follow processes, procedures, and directions
• Ability to travel to homes throughout our service area in Michigan and Indiana (70-minute drive from our South Bend address)
• Valid driver's license and an insurable driving record
• Comfort with using an iPad

Preferred Qualifications:

• Sales prowess
• Customer service skills
• Professional and empathetic mentality

Must have an acceptable motor vehicle record and the ability to pass a pre-employment background check and drug screening