Residential HVAC Service Technician - Veterans Encouraged to Apply!

Sila Services; Norwalk (CT); On-site; Full time

Job summary

Sila Services seeks a dedicated Residential HVAC Service Technician. You will diagnose and repair HVAC systems, ensuring customer satisfaction through exceptional service. Enjoy industry-leading compensation, ample training opportunities, and benefits beginning on your first day. Join us and make a meaningful impact in our clients' homes!

Benefits

Sign-on Bonus Up to $5,000

Paid Time Off Starting Day 1

Relocation Assistance Up to $5,000

Comprehensive Health Benefits

401(k) Plan with Company Match

Parental Leave

Training and Development Opportunities

Qualifications

• 2+ years of residential HVAC service technician experience.
• Excellent customer service and communication skills.
• Willingness to participate in on-call rotation.

Responsibilities

• Diagnose and repair HVAC systems including a/c systems, furnaces, and boilers.
• Perform annual maintenance on heating and air conditioning systems.
• Deliver superior customer service experience and represent the company professionally.

Skills

Customer Service Excellence

Attention to Detail

Mechanical Aptitude

Education

High School Diploma or Equivalent

Tools

EPA Universal Certification

Job description

Astacio/Sila – HVAC Service Technician

Serving Westchester and Fairfield Counties

Sign-on bonus up to $5,000!!!!

Pay: $35–$45 per hour with incentive pay up to $55 per hour — no cap on earnings.

At Astacio/Sila, we’re not just in the HVAC business — we’re in the business of comfort, reliability, and peace of mind. We are currently seeking a highly motivated Residential HVAC Service Technician to join our growing team serving Westchester and Fairfield counties. As a Service Technician, you’ll work as part of a dynamic and passionate team, demonstrating technical skills and delivering exceptional customer experiences through high-quality workmanship.

We don’t just offer jobs—we build careers. Here’s why you’ll love being part of the Astacio/Sila team:

- Industry-Leading Compensation: Our technicians earned an average of $85k–$125K in 2024. Top performers made between $150k–$200k — and so can you!

- Paid Time Off Starting Day 1: Begin accruing paid time off from your first day on the job.

- Sign-on Bonus Up to $5,000: We value your experience and are ready to invest in you right away.

- Relocation Assistance: Up to $5,000 in relocation support is available for experienced Service Technicians to help you make a smooth transition.

- Fully Stocked Warehouse & Parts Runners: Get the support you need with ready access to parts and a stocked facility.

- Clean, Fully Stocked Truck: Hit the road in a company-provided vehicle equipped with the tools you need.

- Comprehensive Health Benefits: Affordable, high-quality health, dental, and vision insurance for you and your family.

- 401(k) Plan with Company Match: Invest in your future with our competitive retirement plan and company contribution.

- Parental Leave: We support you through all stages of life, including paid parental leave.

- Tool and Boot Allowance: Invest in your future and safety with an annual tool and boot support.

- Training and Development Opportunities: Advance your skills with professional training with Sila University. Virtual Reality training and our own internal training database, SPARC. Learn technical systems, customer service, oil service, and more.

- Yearly Performance Reviews: We support your career development with regular performance evaluations and opportunities for growth.

General Responsibilities:

• Diagnose and repair HVAC systems, including a/c systems, gas and oil furnaces, boilers, zoning systems, and hydronic heating systems.
• Perform annual maintenance on heating and air conditioning systems.
• Participate in the on-call rotation schedule for emergency service requests.
• Deliver superior customer service experience.
• Work efficiently and safely while representing the company with professionalism and integrity.
• Adapt to changing work schedules and assignments based on company needs.
• Travel to job locations, lifting up to 50 lbs., and perform physical tasks such as standing, bending, and reaching.

Requirements:

• High school diploma or equivalent.
• 2+ years of residential HVAC service technician experience.
• EPA Universal certification.
• Excellent customer service and communication skills.
• Mechanically inclined with a strong work ethic.
• Willingness to participate in a rotational on-call schedule.
• Valid driver’s license with a clean driving record.

Skills and Abilities:

• Strong attention to detail and safety protocols.
• Ability to work independently and collaboratively.
• Multitasking capability.
• Deep knowledge of HVAC systems.
• Customer service excellence.
• Clean driving record required.

$35 - $45 an hour

Incentive pay up to $55 per hour — no cap on earnings.