Experienced Residential HVAC Service Technician - SIGN ON BONUS UP TO 5,000

Roscoe Brown, Inc.; Murfreesboro (TN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Up to $5,000 sign on bonus

Flex Scheduling

Medical, Dental, & Vision Insurance

401K with company match

Paid time off

Employee Discounts

Company paid iPhone

Job summary

Roscoe Brown, Inc. located in Murfreesboro, TN, is looking for an HVAC Residential Service Technician to join their team. This role involves diagnosing and repairing heating and cooling systems while ensuring excellent customer service.

The ideal candidate will have strong troubleshooting skills, reliable communication abilities, and the capacity to manage tools and documentation effectively. This full-time position includes various benefits, training opportunities, and a sign-on bonus based on experience.

Qualifications

• Ability to diagnose and maintain heating and cooling systems.
• Excellent customer service skills.
• Ability to follow instructions and manage tools.

Responsibilities

• Diagnose, maintain, and repair HVAC systems.
• Communicate effectively with customers.
• Organize equipment for jobs.

Skills

Diagnose and repair HVAC systems

Customer service communication

Troubleshooting equipment breakdowns

Job description

HVAC Residential Service Technician

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years we have been dedicated to employee success. We are hiring immediately for skilled HVAC Residential Service Technicians!

Benefits

• Up to $5,000 sign on bonus based off experience
• Flex Scheduling
• Company supplied uniforms
• Medical, Dental, & Vision Insurance
• Additional employee benefits with Aflac
• 401K with company match
• Company paid life insurance policy
• Paid time off
• Employee Discounts through various company partnerships
• Work van/truck provided & dispatch from home along with company gas card
• Tool payment accounts
• Company paid iPhone
• Company wide events and celebrations
• Endless opportunities for learning & leadership growth
• and more!

Ideal HVAC Residential Service Technician

• Ability to successfully diagnose and repair residential heating and cooling systems
• Desire to work daily to ensure our customers have healthy home and living conditions
• Skilled communicated that educates and helps customers to make informed and confident buying decisions
• Willingness to always go above and beyond with customer service
• Maintains company core values in each work environment – positivity, respect, integrity, and commitment
• Self-motivated and willing to teach and motivate helpers, peers, and fellow technicians

We offer multiple opportunities for certifications and training within each role. Technicians receive Nexstar training, on-site proctor for EPA certification, and more. We also have a state-of-the-art training center, SPARK Academy.

Requirements for HVAC Residential Service Technician – (included, but not limited to)

• Diagnose, maintain and repair heating, ventilation, and cooling units for both commercial or residential customers. Required understanding of mechanical and electrical components of HVAC Residential systems
• Strong ability to troubleshoot equipment breakdowns using dig volt meters and electronic tools
• Knowledge of HVAC, refrigeration, boiler, chiller, cooling tower, pumps, drives, and chemical mechanical and electrical maintenance
• Independent and able to work in a timely manner, with a goal to always ensure the job is done correctly the first time
• Ability to follow written and verbal directions as given by managers and leadership
• Understand Company pricing and generate appropriate customer invoice and payment at job site
• Excellent customer service skills with customers and office staff
• Maintain proper stock, parts, tools, and safety equipment in the vehicle
• Organize and document all equipment needed for each scheduled job
• Ability to communicate with customers to ensure they understand the work being completed while also giving them ability to make the right decision for their system
• Attention to detail and document all necessary pieces when working on a system/unit

All candidates are required to undergo a pre-employment background check and drug screening, must possess a valid driver’s license, and must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment.

Our office is located at 959 North Thompson Lane in Murfreesboro, TN. Our lead HVAC Residential Service Technicians will be able to take their trucks/vans home and will be dispatched from there.