Residential HVAC Service Tech — Troubleshooting Pro & Growth

New Berlin Heating and Air Conditioning; New Berlin (WI); Vor Ort; USD 41.000 - 48.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Company-provided phone/tablet

Tool and safety equipment support

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company-paid life and disability保险

Paid training and professional develop

Career growth opportunities

Zusammenfassung

New Berlin Heating and Air Conditioning is seeking an HVAC Service Technician to diagnose, repair, and maintain residential systems across Southeast Wisconsin. You’ll perform tune-ups, troubleshoot complex issues, and explain options to homeowners while upholding safety standards and delivering exceptional customer service.

The role requires experience with furnaces, boilers, heat pumps, mini splits, and central AC.

Qualifikationen

• 3 years of residential HVAC service experience preferred.
• Strong diagnostic and troubleshooting ability.
• EPA 608 certification required.
• Experience with furnaces, boilers, heat pumps, mini splits, and AC systems.
• Knowledge of electrical and low-voltage troubleshooting.
• Ability to explain technical issues in customer-friendly terms.
• Comfortable presenting repair and replacement options.
• Valid driver’s license with acceptable driving record.
• Service Titan or similar field service software experience is a plus.

Aufgaben

• Diagnose, service, repair, and maintain residential HVAC systems.
• Perform preventative maintenance and system tune-ups.
• Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues.
• Service furnaces, boilers, heat pumps, mini splits, central AC, and air handlers.
• Explain findings and present repair or replacement options to homeowners.
• Identify opportunities for system upgrades and maintenance agreements.
• Complete estimates, invoices, and service documentation accurately.
• Maintain company vehicle, tools, parts, and equipment.
• Follow EPA, OSHA, and company safety standards.
• Provide a professional customer experience from start to finish.

Kenntnisse

Residential HVAC service

Diagnostic & troubleshooting

EPA 608 certification

Valid driver’s license

Service Titan or similar field service

Tools

Service Titan

Jobbeschreibung

New Berlin Heating and Air Conditioning is seeking an HVAC Service Technician to diagnose, repair, and maintain residential systems across Southeast Wisconsin. You’ll perform tune-ups, troubleshoot complex issues, and explain options to homeowners while upholding safety standards and delivering exceptional customer service.

The role requires experience with furnaces, boilers, heat pumps, mini splits, and central AC.