Residential HVAC Maintenance Technician

Innovative Air; City of Mount Vernon (NY); On-site; USD 48,000 - 69,000; Full time

Benefits offered by this job

Health insurance

PTO

Retirement options

Company vehicle/truck

Fuel support

Commissions/bonuses/SPIFs

Job summary

Innovative Air in White Plains, NY, seeks a Residential HVAC Maintenance Technician to run on-site maintenance calls, diagnose issues, and educate homeowners for safe, efficient operation.

You will diagnose and repair HVAC systems, perform preventive maintenance, document work, and maintain a high standard of customer service. A valid driver’s license, 3+ years of residential experience, and strong communication are required. Training on ServiceTitan is provided.

Qualifications

• 3+ years of residential HVAC maintenance experience
• Valid driver’s license with acceptable driving record
• Background check as per law
• Strong communication and white-glove mindset in occupied homes
• Comfort with tablets/software

Responsibilities

• Diagnose and repair residential HVAC systems (heat, cooling, controls)
• Perform preventive maintenance and system inspections
• Provide clear options and recommendations to homeowners
• Document work in ServiceTitan (training provided)
• Maintain clean, safe work practices and a professional customer experience

Skills

HVAC maintenance

Communication

White glove service

Tablets / software

Tools

ServiceTitan

Job description

Innovative Air

Residential HVAC Maintenance Technician

Location: White Plains, NY

Relocation assistance is available for those looking to move into the area.

If you're currently living in Brooklyn, Queens, or Long Island and looking for a better quality of life, this could be the perfect opportunity. Westchester County offers excellent schools, family-friendly neighborhoods, shorter commutes, beautiful parks, and more space to enjoy life. Make the move and build your career in a community that's a great place to live, work, and raise a family.

Real Home-Maintenance Pros Wanted

Innovative Air is Westchester's trusted residential team for heating, cooling, plumbing, insulation, and IAQ, known for reliability, honesty, and uncompromising quality.

As a Residential HVAC Maintenance Technician, you'll run residential maintenance calls, diagnose, repair, educate the homeowner, and keep systems running safely and efficiently.

Key Responsibilities For Residential HVAC Maintenance Technician

• Diagnose and repair residential HVAC systems (heat, AC, controls)
• Perform preventive maintenance and system inspections
• Provide clear options and recommendations to homeowners
• Document work and updates in ServiceTitan (preferred; training provided)
• Maintain clean, safe work practices and a professional customer experience

Qualifications For Residential HVAC Maintenance Technician

• 3 or more years of residential HVAC maintenance experience (or a mix of residential + light commercial with strong residential troubleshooting skills)
• Valid driver's license and an acceptable driving record (per company policy/insurer requirements).
• Employment is contingent on passing a background check consistent with applicable law.
• Strong communication and \"white glove\" mindset in occupied homes
• Comfort with tablets/software (preferred)

Pay & Benefits

• Full-time - W-2 employee
• Pay: $35 to $50 per hour (5 or more years + advanced certs/diagnostic strength). Final offer based on experience and certifications.
• Substantial commissions, performance bonuses and spiffs
• Health insurance, PTO, retirement options
• Company vehicle/truck, tools, fuel support (role-dependent)

Why Innovative Air

We're local, family-owned, and still run like a real team, not layers of corporate management. The expectations are high (quality + communication), but the support is real, and your work is respected. If you want steady year-round residential work in Westchester with leadership that's accessible, you'll feel at home here.

Innovative Air is an equal opportunity employer. We welcome applicants of all backgrounds and are committed to creating an inclusive workplace.