Residential Housing Coordinator - ARCHES

Mid-Willamette Valley Community Action Agency; Salem (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Mid-Willamette Valley Community Action Agency is seeking a Residential Housing Coordinator to help participants secure and stabilize housing and coordinate services. You will assess eligibility, develop action plans, and work with landlords and local agencies to remove barriers to housing access.

You will document progress, maintain files, and collaborate with a Housing Authority partner while ensuring accurate data entry into HMIS and MOTS systems.

Qualifications

• High School Diploma or GED required.
• Two years of Case Management or Social Service experience required.
• Experience working with Veterans required.
• Veteran status preferred.
• Equivalent combination of education and experience may be considered.

Responsibilities

• Assess participant eligibility and gather documentation as required.
• Complete participant assessments to determine continued eligibility and needs.
• Develop and coordinate individualized action plans.
• Coordinate services with Peer Support Specialist and Program Coordinator for data management and reporting.
• Monitor progress and maintain detailed case notes.
• Maintain organized participant files.
• Assist participants in locating and stabilizing housing.
• Develop and maintain relationships with local landlords.
• Identify needs for Barrier Removal Funds (deposits, utilities, IDs, etc.).
• Coordinate financial assistance with Salem Housing Authority.
• Network with community agencies to stay informed about services.
• Provide information, referrals, advocacy, and follow-up as needed.
• Enter client data into HMIS and MOTS systems.
• Prepare data and evaluation reports as required.
• Other duties as assigned.

Skills

Case management

Written & oral communication

Planning & organization

Attention to detail

Computer skills (MS Office, databases)

Education

High School Diploma or GED

Two years of case management/Social Services experience

Experience with veterans

Equivalent combination of education and experience acceptable

Tools

None

Job description

Working at MWVCAA means becoming part of a mission-driven community dedicated to equity, dignity, and opportunity for all. We offer competitive pay, a rich company culture that values diversity, and an array of benefits - but we consider the best benefit here to be the reward of helping those in our community live better lives. Come find meaningful work and bring your skills as a Residential Housing Coordinator.

Shift: Day

MINIMUM QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED
• Two years of Case Management or Social Service experience required.
• Experience working with Veterans required.
• Veteran status preferred.
• Equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screenings.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge on requirements for Community Health Worker Certifications.
• Basic proficiencies in computers, and MS Office products, database software and web tools.
• Must possess excellent planning, organization and time management skills.
• Applicant must have strong attention to detail.
• Ability to effectively communicate both orally and in written form.

WHAT YOU WILL DO TO SUPPORT THE COMMUNITY

This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Assesses participant eligibility and gather documentation as required.
• Completes participant assessments for the purpose of determining continued eligibility and participant needs and strengths.
• Develops and coordinate individualized action plans.
• Collaborates with Peer Support Specialist to coordinate services to participant and Program Coordinator in ongoing data management and reporting.
• Monitors participant progress and maintain detailed and up-to-date case notes.
• Maintains organized and complete participant files.
• Assists participants in locating and stabilizing appropriate housing.
• Develops and maintains positive relationships with local landlords.
• Identifies needs for Barrier Removal Funds such as security deposits, past due utility bills, document acquisition (ID, birth certificates, etc.), transportation, etc.
• Works in collaboration with Salem Housing Authority to coordinate financial assistance.
• Networks with community agencies to stay informed about services and resources. Follows up with community agencies that have made assistance commitments to participants.
• Provides information and referral to appropriate services and provide assistance and advocacy appropriate to each participant's level of need in acquiring such service.
• Provides client-tracking, follow-up, and support.
• Inputs client data in the Homeless Management Information System (HMIS) and Measures and Outcomes Tracking System (MOTS).
• Prepares data and evaluation reports as required by the program.
• Other duties as assigned.

Other

• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive, professional relationships with team members and clients.

PHYSICAL AND MENTAL DEMANDS

• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Occasionally lift up to 25 pounds.
• Frequent/Occasional driving.
• Manual dexterity for handling office equipment.
• Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.
• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.
• Occasional exposure to bodily fluids and malodorous air.
• Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.
• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Speaking and hearing abilities required.
• Ability to move about the workspace.
• Ability to reach and/or extend to access materials or equipment.

WORK ENVIRONMENT

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Indoor/outdoor work environment with frequent interruptions and demands.
• Occasional trips to meet clients outdoors, at shelters or in camps.
• Exposure to trash and potential biohazards.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at [phone].

Note that compensation for each role at MWVCAA is based off a number of factors such as experience and education.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at [e-mail] or call 503-585-6232 to ask for a HR Team Member.