Residential House Manager

Premier Community Services; Broken Arrow (OK); On-site; USD 21,000 - 30,000; Full time

Job summary

Premier Community Services seeks a Residential Home Manager to oversee day-to-day supports for one to five homes. You will supervise Direct Care staff, arrange coverage, and ensure staff training aligns with individual plans and policy guidelines.

You’ll manage schedules, budgets, and medication assistance while promoting independence and community involvement. You’ll also maintain documentation, support healthcare management, and coordinate with the interdisciplinary team to address behavior

Qualifications

• High school diploma or GED required.
• Must be at least 21 years of age.
• Minimum of two years of verifiable experience with individuals with disabilities.
• Must pass criminal background, sex offender, and violent offender checks prior to employment and annually.

Responsibilities

• Provide supervision and coordination for community programs assigned.
• Directly supervise Direct Care staff in homes assigned.
• Arrange proper staff coverage for consumer homes and train staff per policies.
• Maintain training and in-services for all supervised homes.
• Assist with medication management and healthcare coordination as needed.
• Follow Individual Plan/PCP and document outcomes and steps.
• Monitor finances, scheduling, and transportation for individuals served.
• Ensure safety, rights protection, and community inclusion for individuals.

Skills

Staff supervision

Communication

Problem solving

Time management

Education

High school diploma or GED

Job description

Reports To: Program Coordinator DOL Classification: Hourly; Non-Exempt – Schedule VariesExpected Hours of Work: Fluctuating Schedule (day, evening, overnight and/or weekend coverage)Travel: routine travel to assigned individual(s) worksites required each month.*Position will require fluctuating hours to meet the staffing requirements of individuals served and needs of company.ScopeThe RHM is responsible for the day-to-day program supports, supervision and care needs of one to five residential homes. The RHM ensures staffing levels are met, care is provided per the individuals’ plan, all needs are met and all required data is collected and timely reported per State, DHS/DDS and Premier policy.The RHM is required to have a high school diploma or equivalent (G.E.D.), be at least 21 years of age, and have a minimum of two (2) years of verifiable experience working with individuals with disabilities. Due to the nature of the position, RHM’s are required to pass a criminal background screening, as well as sex offender and violent offender check prior to employment and annually thereafter to maintain employment with Premier Community Services.Duties of the PCS Employee/Residential Home Manager (RHM)Provide supervision and coordination for community programs assigned.Directly supervise Direct Care staff (HTS/DSP) in individual homes assigned.Arrange proper staff coverage for consumer homes; ensuring staff are trained as required per the Individual Plan, State, DDS and PCS agency policies prior to working alone in a consumer home.Ensure homes supervised are working a schedule which utilizes all approved service authorizations.Maintain training and in-services for all homes supervised; ensuring that all direct care staff are trained per policy.Provide in person staffing coverage in consumer homes when no suitable, appropriately trained staff can be located to provide coverage.Maintain household budget; ensuring that all purchases are made per PCS, DDS and SSA policy guidelines.Ensure direct care staff are completing job duties as assigned. Follow up and provide necessary training for deficiencies or performance issues noted. Provide recognition for positive outcomes; recognize a job well done.Provide direct care services in accordance with the goals and objectives of the Individual Plan and/or Person-Centered Plan (IP/PCP); as well as any additional programming as provided by team professionals (i.e., OT, PT, Nutrition, Speech, Psych, Nursing).Complete all required documentation and reporting of outcomes/action step progress as required per DDS and PCS policies.Provide input to the Interdisciplinary Team (IT) regarding behavior difficulties and implementation strategies; to include documentation reflecting challenges and strategies utilized as directed.Follow a daily activity schedule for the individual(s) served that promotes and fosters their independence while also maintaining their health and safety.Reports any and all incidents and/or accidents to their supervisor utilizing the appropriate documentation as required per Premier and/or State policies. (See PCS Policy 116.0 Incidents and Accidents).Assist the individual(s) served in medication management and administration. Complete medication and medical supply ordering from appropriate provider(s). Medication accountability completed and documented per policies and procedures as outlined in Premier and State/DHS/DDS policy.Assist the individual(s) served in all aspects of healthcare management as the assigned Healthcare Coordinator (HCC). Schedule appointments, transport to/from appointments and ensure completion of required medical documentation per Premier and State policies and procedures.Assist the individuals served in all aspects of personal hygiene including, but not limited to, bathing, brushing teeth, nail care, shaving, perineal care and hair care.Assist the individual(s) served with dressing in weather and environmentally appropriate clothing and dress training to foster independence.Assist the individual(s) served in selecting appropriate recreational activities in which to participate, transports the individuals to recreational activities where necessary and participates with the consumer in these activities.Help the individual(s) served make appropriate choices in their day-to-day lives.Assist the individual(s) served in selection and preparation of food for all meals daily. Maintains a weekly menu and shopping list; ensuring that items selected and prepared follow the guidelines as prescribed by their nutritionist and/or physician where applicable.Advocate for best interests of individuals served; ensuring rights are protected and programming is individual specific.Completes legibly and maintains appropriate forms and records as directed per the individuals plan, Premier and State/DHS/DDS policies and procedures.Monitor individual and agency finances for the home(s). Assure dispersed funds are used only for approved purchases. Ensure receipts and remaining funds are submitted to the office per established policies and procedures.Review staff and/or company vehicle mileage reports for accuracy (actual miles driven) prior to submission to the office for payment processing. Ensure miles submitted are within the budgeted amount for each individual. Provide follow up to employees when discrepancies are noted or mileage requires correction.Acts in a respectful manner at all times to the individual(s) served, guardians, IT members, coworkers and supervisors.Maintain a log of guardian communications monthly for review by Premier and State personnel.Assist the individual(s) served in maintaining the individual’s residence in a safe, clean and healthy condition. This includes reporting any home maintenance needs to management, completing shopping for groceries and household items, and any housekeeping duties the individual served is not capable of performing themself (i.e., laundry, washing dishes, vacuuming, sweeping, mopping, dusting, cleaning toilets and bath/shower, etc.).Assist the individual(s) served in money management; ensuring that all finances are documented per Premier and State/DHS/DDS policies and procedures. Funds accountability completed each shift and receipts for all purchases with individual and Premier funds maintained as directed.Encourages, transports and participates with the individual(s) served in social activities with peers and the community to promote positive community inclusion and new experiences that foster individuality.Responsible for checking their work schedule weekly and ensuring direct reports are aware of their schedule.Responsible for recording (clocking in/out) their time and attendance accurately and approving their time per Premier Community Services payroll policies and procedures.Notifies their supervisor when unclear regarding training, any instructions, or policy interpretation.Must be capable of lifting, pushing and pulling 50 pounds; bending, stooping and standing for periods that may extend greater than fifteen (15) minutes at a time while providing individual care.Maintains a current (unexpired) Cardiopulmonary Resuscitation (CPR) and First Aid (FA) certification as required per OKDHS/DDS policies to maintain employment.Maintains a current (unexpired) Medication Administration Training (MAT) certification as required per OKDHS/DDS policies to maintain employment.Completes all mandatory OKDHS/DDS required training, individual specific professional training and Premier training in established timeframes to maintain employment.Maintains current, valid Oklahoma driver’s license and vehicle insurance on file at Premier Community Services to transport individual(s) served in employee owned, leased and/or rented vehicles.Complete assigned duties within the established timeframes.Respond to email, voicemails and requests within a timely manner.Performs other reasonable job-related duties as assigned.Adheres to all current Premier Community Services, State, and Federal policies.Previous experience as a Direct Support Professional (DSP), House Manager or similar position preferred.Previous supervisory or team leadership experience strongly preferred.Experience supporting individuals with intellectual or developmental disabilities preferred.Strong communication, organizational, and problem-solving skills.Ability to supervise, motivate, and hold staff accountable.Ability to respond appropriately to challenging situations and emergencies.Ability to complete required documentation accurately.Dependable, professional, compassionate and detail-oriented.Valid OK driver's license and reliable transportation.Ability to complete required background checks, training and other applicable employment requirements.