Residential Helper

Waste-Pro; Clarksville (TN); On-site; USD 17,000 - 25,000; Full time

Job summary

Waste Pro is seeking a Helper to assist refuse truck drivers on pre-assigned routes to collect garbage, yard waste, or recycling. The role involves manual lifting, loading, and operating with the truck’s packing mechanisms, while maintaining high safety and customer service standards.

The helper will work on various routes, support loading and unloading, and ensure proper disposal and cleanup at the end of shifts. This position requires physical stamina and adherence to safety policies.

Qualifications

• Follow safe operating practices.
• Demonstrate strong customer service and communication skills.
• Work effectively in a team environment.
• Read, write and understand daily reports and assignments.

Responsibilities

• Assist driver on pre-assigned routes and on special routes to pick up garbage, yard waste, or recycling.
• Load refuse into the rear-load garbage truck; assist with packing and compaction.
• Provide courteous, expeditious customer service to residents and customers.
• Ensure proper pickup of garbage and recyclables; assist with back-door pickups when required.
• Adhere to OSHA and company safety policies and complete safety checks.
• Assist driver with backing up the truck and directing traffic from ground when necessary.
• Clean and tidying the area behind the truck; clean hopper and truck as directed.
• Report safety or customer issues to driver or supervisor immediately.
• Perform routine cleanup duties and assist with route coverage as needed.
• May be required to work during emergencies; perform other duties as assigned.

Skills

Safe operating practices

Customer service

Team player

Reading/writing reports

Job description

SUMMARY OF POSITION: The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling.

ESSENTIAL JOB FUNCTIONS:

1. Picks up solid waste and places it in the back of a rear load garbage truck on specified routes often done manually or by pushing toter to tipper. Lifts and carries trash bags, bulk items and containers to the truck for disposal. Climbs onto and off of the rear truck step to load refuse, waste and carts. Operates packing mechanism to compact waste into the truck.


2. Provides a safe and Distinguishably Different level of service through courteous and expeditious customer service in all aspects of refuse operation to the general public and customers. Exhibits a positive attitude towards company, customer and municipal goals.


3. Ensures garbage and recyclables at residences are picked up and transferred properly; pick up may require using back door.


4. Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information.


5. Must comply with all ANSI (American National Standards Institute), OSHA (Occupational Safety and Health Administration) and company safety polices including Waste Pro Absolute Guidelines.


6. Assists Driver in safely backing up the truck by directing the Driver from the ground.


7. Cleans behind the compactor blade with shovel and hoe when directed. Sprays and cleans the hopper and truck at the end of each shift or as needed.


8. Reports any safety or customer service related issues to driver and supervisor, immediately.


9. Performs a variety of manual duties in the clean-up of scattered refuse; Cleans up the area around accidental waste spills and ensures customers containers are replaced properly.


10. May be required to work during emergency situations.


11. Assists other routes as needed to complete daily work.


12. Performs other job-related duties as assigned.

OTHER JOB RESPONSIBILITIES:

• Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.


• Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro .


• Any additional job duties that may be assigned by the Supervisor.

WORK ENVIRONMENT: Works in a variety of environment conditions, including wide temperature and weather variations including heat, cold, snow, rain, wind; noise and vibrations, fumes, odors and dust.

CDL Required

No CDL Required

QUALIFICATIONS:

• Be able to follow safe operating practices.


• Be able to learn and use interpersonal skills relating to good customer service


• Be able and willing to work in a team environment


• Be able to read, write and comprehend reports well enough to complete daily assignments.

Special Considerations/Physical Work Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

1. Physically able to push or pull independently (unassisted) 50 pounds between 800 and 1000 times a day


2. Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 800 and 1000 times a day


3. Physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1000 times a day


4. Physically able to bend at the waist and knees between 800 and 1000 times a day


5. Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain and snow)


6. Ability to ride on the outside of the truck while servicing residential customers in low MPH areas.

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.