Residential Facility Manager

The Help Group; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical/Dental/Vision

403b Retirement Plan

529 College Savings Plan

Flexible Spending Account

Sick and Vacation Time

Employee Rewards and Incentives

Pet Insurance

Job summary

The Help Group in Van Nuys is seeking a Residential Facility Manager for an overnight, full-time position. You will lead a structured residential program for adolescents, ensuring safety and therapeutic care from 11:00 PM to 9:00 AM Wednesday through Saturday.

You will supervise staff, manage daily operations, administer medications, and respond to crises while maintaining compliance with licensing rules. A bachelor’s degree is preferred but not required, and leadership experience is essential.

Qualifications

• Bachelor’s degree preferred but not required.
• Minimum 2 years of full-time experience working with youth.
• At least 2 years of experience in a group home or STRTP in a social work or comparable residential role.
• Proven leadership experience with staff supervision and team development.
• Strong organizational, communication, problem-solving, and time-management skills.
• Ability to remain calm, professional, and effective during crisis situations.

Responsibilities

• Oversee daily operations of the group home, ensuring a safe, clean, and therapeutic environment for residents.
• Train, supervise, and support direct care staff in collaboration with leadership while ensuring compliance with agency policies and licensing regulations.
• Supervise youth and non-minor dependents, coordinate planned activities and apply the Reasonable and Prudent Parenting Standard.
• Administer medications, monitor meals, housing and other resident care responsibilities.
• Respond effectively to crises, including CPI intervention techniques, AWOL situations, and maintaining required certifications (CPR/First Aid).
• Complete documentation, reports, communication logs, and participate in required meetings, training and quality improvement initiatives.
• Maintain compliance with Title 22 and agency standards, oversee petty cash procedures, communicate with families, and support the overall health and safety of residents.

Skills

Leadership

Staff supervision

Communication

Organizational

Problem-solving

Time management

Crisis management

Education

Bachelor’s degree preferred

Job description

If you are driven by a desire to make a meaningful difference in your community and shape brighter futures, Help Group is the organization for you! We're one of the largest nonprofits of our kind in the U.S., offering diverse programs for individuals and families affected by autism spectrum disorder, ADHD, developmental delays, abuse, mental health, and social-emotional challenges. We offer unparalleled academic programs, mental health support, therapy, life coaching, vocational training, specialized social and residential programs, and resources for LGBTQ+ youth and families. These initiatives touch the lives of over 6,000 clients a year and continue to expand in reach and impact. At the heart of Help Group's mission is a steadfast commitment to empowering individuals to reach their full potential and live positive, productive, and fulfilling lives. We invite passionate professionals to join us in supporting the development of our students, clients, and residents as we grow! Here, you'll find not just a job, but an opportunity to grow your career in a deeply rewarding environment!

Project Six offers a safe, structured residential program for adolescents ages 12–20 who need intensive support for emotional, behavioral, and social challenges. Our relationship-based approach helps teens build coping skills, strengthen communication, and prepare for successful reintegration into home, school, and community life.

The Residential Facility Manager provides leadership to ensure the safety, stability, and effective operation of the residential program. Serving as a key resource for both staff and residents, the Facility Manager maintains operational excellence while supporting residents’ treatment goals and overall well-being. This role oversees daily facility operations, ensures compliance and promotes a structured, therapeutic environment where residents can thrive.

Position Details

• Location: Van Nuys
• Full-Time: Overnight Shift
• Wednesday - Saturday 11:00 PM – 9:00 AM

Key Responsibilities

• Oversee daily operations of the group home, ensuring a safe, clean, and therapeutic environment for residents
• Train, supervise, and support direct care staff in collaboration with leadership while ensuring compliance with agency policies and licensing regulations
• Supervise youth and non-minor dependents, coordinate planned activities and apply the Reasonable and Prudent Parenting Standard
• Administer medications, monitor meals, housekeeping and other resident care responsibilities
• Respond effectively to crises, including CPI intervention techniques, AWOL situations, and maintaining required certifications (CPR/First Aid)
• Complete documentation, reports, communication logs, and participate in required meetings, training and quality improvement initiatives
• Maintain compliance with Title 22 and agency standards, oversee petty cash procedures, communicate with families, and support the overall health and safety of residents

Qualifications

• Bachelor’s degree preferred but not required
• Minimum 2 years of full-time experience working with youth (or equivalent CDSS-approved education/experience)
• At least 2 years of experience in a group home or STRTP in a social work or comparable residential role
• Proven leadership experience with staff supervision and team development
• Strong organizational, communication, problem-solving, and time-management skills
• Ability to remain calm, professional, and effective during crisis situations

Benefits

Help Group offers wonderful training opportunities, a supportive, professional work environment, and great benefits, including:

• Insurance plans for Medical, Dental, Vision, and Life Insurance - options for 100% employer sponsored plans
• 403b Retirement Plan
• 529 College Savings Plan
• Employee Assistance Program
• Flexible Spending Account
• Sick and Vacation Time
• Benefit Hub - Employee Rewards and Incentives
• Pet Insurance

Learn more about our Residential Programs here.

The salary range represents the low and high end of the salary someone in this role may earn as an employee of Help Group. Salaries will vary based on various factors, including but not limited to, professional and academic experience, certification, training, responsibilities of the position, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire. Help Group reserves the right to modify this pay range at any time. If your requirements fall outside of this range, you are still welcome to apply.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.