Residential Direct Care Medical Financial

Pittsburgh Mercy; Pittsburgh (Allegheny County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

403B plan

PTO

Job summary

Pittsburgh Mercy is hiring a Residential Care Advisor-Medical & Financial in the Intellectual and Developmental Disabilities department. You will provide person-centered residential support, coordinate medical care and financial resources, and help residents with daily living activities.

The role emphasizes teamwork with families and professionals to promote health, stability, and quality of life. The position is full-time, with a day shift Monday–Friday, and benefits start on Day 1, including

Qualifications

• Bachelor’s degree or HS Diploma with 1 year paid social services experience.
• Valid Driver License and ability to drive an organization vehicle.

Responsibilities

• Provide daily living assistance, emotional and behavioral support, and implement ISPs to promote independence and well‑being.
• Coordinate medical appointments and financial resources (SSI, DPW, Medicare, Rent Rebates) and complete medication documentation.
• Maintain accurate communication logs and behavior notes; collaborate with families, healthcare providers, and teams to ensure comprehensive care.
• Provide technical assistance to staff and assist with orientation of new employees.

Skills

Person-centered care

Empathy

Documentation

Education

Bachelor’s degree

High School Diploma/Equivalence with 1 year social services experience

Job description

Employment Type: Full time

Shift: Day Shift

Position Purpose: As a Residential Care Advisor-Medical & Financial in the Intellectual and Developmental Disabilities department at Pittsburgh Mercy, you will provide person-centered residential support to individuals with intellectual and developmental disabilities. This is a Direct Care position, centered on providing hands-on support to residents in their daily lives. It focuses on coordinating medical care and financial support to promote health, stability, and quality of life.

What You Will Do

• Individualized Support & Care:
  Provide daily living assistance, emotional and behavioral support, and implement Individual Support Plans (ISPs) to promote independence and well‑being.

• Medical & Financial Coordination:
  Coordinate medical appointments and financial resources, including SSI, DPW, Medicare, and Rent Rebates. Complete medication documentation, annual assessments, and money management assessments as required.

• Documentation & Collaboration:
  Maintain accurate communication logs and behavior notes. Collaborate with families, healthcare providers, and interdisciplinary teams to ensure comprehensive care.

• Leadership Support:
  Provide technical assistance to other staff and assist with orientation of new employees as assigned.

Minimum Qualifications

• Bachelor’s degree OR High School Diploma/Equivalence and 1 year of paid social services work experience

• Valid Driver License and ability to drive an organization vehicle.

Position Highlights and Benefits

• Benefits start Day 1 of employment!

• Medical, Dental, Vision, Life Insurance, 403B, PTO, Paid Holiday Days, and more!!

Schedule

• Monday - Friday 8:00 am -3:30 pm

Location

• Pittsburgh, 15220 (Greentree)

About Pittsburgh Mercy

We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance abuse, Physical health needs, Intellectual disabilities, and Traumatic events or circumstances, including homelessness and abuse.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.