Residential Direct Care

Triangle, Inc.; Danvers (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

Triangle, Inc. is seeking a Direct Care position, providing direct care coverage to individuals served during assigned shifts on Bates Street. You will work evenings and weekends as scheduled, assisting with daily living tasks and personal care in a residential setting.

The role requires strong communication, documentation, and collaboration with a program manager and team. A high school diploma or GED is required, with 1–3 months related experience or training encouraged.

Qualifications

• High school diploma or GED required.
• 1–3 months related experience or training or equivalent combination of education and experience.
• Excellent communication and documentation skills.

Responsibilities

• Provide direct care coverage for individuals served during assigned shifts.
• Support growth in life quality areas: control, respect, dignity, relationships, community membership, growth, and well-being.
• Assist individuals with ISPs and daily living tasks in coordination with other team members.
• Support individuals in problem solving, personal care, medical care, social activities, and rights protection.

Skills

Verbal communication

Reading

Writing

Interpersonal skills

Education

High school diploma or GED

Job description

Position: Direct Care

Reports to: Residential Program Manager

Location: Bates Street

Position Hours: Full-time/31 hrs. Saturday & Sunday 9a-9p and Monday 3p-10p

Triangle's Expectation of Employee

• Adheres to Triangle Policy and Procedures
• Acts as a role model within and outside Triangle.
• Perform duties as workload necessitates.
• Maintains a positive and respectful attitude.
• Communicates regularly with supervisor about Department issues.
• Demonstrates flexible and efficient time management and ability to prioritize workload.
• Consistently reports to work on time, prepared to perform duties of position.
• Meets Department productivity standards.

Essential Duties And Responsibilities

• Provide direct care coverage and support for individuals served, responding to individual issues during assigned shifts.
• Work with individuals to promote growth in each of QUEST's quality of life areas (i.e., Individual Control, Respect and Dignity, Relationships, Community Membership, Personal Growth & Accomplishments, Personal well-being).
• Assist individuals in working on areas identified in their Individual Support Plans (in conjunction with the efforts of other team members).
• Support individuals as needed or directed, in the areas of problem solving, personal care, medical care, socialization and leisure activities, interpersonal skills, household, money management, activities of daily living, asserting their human and civil rights.
• Assist in the development and implementation of behavior support plans.
• Plans in conjunction with the efforts of other team members.
• Know emergency procedures and basic emergency facts regarding all individuals living at the location where coverage is provided.
• Complete any necessary documentation, including (but not limited to) Communication Log, Case Log, ROADs Charts, Daily Progress notes, Incident Reports, Medication and Treatment Charts, Medication Occurrence Reports.
• If certified to dispense medications as prescribed. Report any medication occurrences to the Program Manager, complete necessary forms, and follow applicable procedures.
• Transport and/or accompany individuals to appointments and other community-based activities and events as needed.
• Maintain Triangle property in good and sanitary condition.
• Attend and participate in supervision and staff meetings as scheduled by the Program Manager.
• Attending training as directed by the Program Manager.
• Additional duties as assigned by the Program Manager.
• Accomplish all tasks as appropriate.

Qualifications

• High school diploma or general education degree (GED), one to three months related experience and/or training, or equivalent combination of education and experience.

Language Skills

• Ability to verbally communicate, read, analyze, interpret, and write documents.
• Ability to respond to and navigate common inquiries or complaints from regulatory agencies or family members.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, talk, or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

General Sign Off

The employee is expected to adhere to all Triangle policies and to act as a role model in the adherence to Triangle policies.