Residential Counselor - Worcester (Downing St.)

Open Sky Community Services; Worcester (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Excellent supervision and training

Generous PTO

Tuition reimbursement

Medical, dental and vision insurance

403b retirement plan

Life insurance

Public Student Loan Forgiveness

Job summary

Open Sky Community Services in Worcester, MA seeks a Residential Counselor to support individuals in daily living, community participation, and personal goal achievement within residential and community settings.

You will assist with transportation, safety, and documentation while promoting independence, inclusion, and meaningful relationships. The organization offers strong supervision and substantial paid time off, tuition reimbursement, and comprehensive benefits.

Qualifications

• High School Diploma, GED or equivalent is required.
• Valid Driver’s License and acceptable driving record required.
• Reliability, willingness to learn, and openness to new opportunities.

Responsibilities

• Assist individuals with daily living activities and personal goal achievement.
• Support community participation and skill development.
• Help individuals access transportation and community resources.
• Implement activities that promote inclusion and meaningful relationships.
• Maintain a safe, clean environment and document progress promptly.
• Review and complete required documentation accurately and on time.

Skills

Reliability

Willingness to learn

Open to new opportunities

Education

High School Diploma, GED or equivalent

Job description

Job Description

Open Sky provides person-centered services that empower individuals to achieve their goals, build on their strengths, and live meaningful lives in their communities. Through compassionate, evidence-based, and individualized support, our dedicated teams help individuals develop skills, increase independence, strengthen natural supports, and enhance overall well-being. We are committed to fostering an environment of respect, inclusion, and opportunity where every person can thrive and reach their fullest potential.

The Residential Counselor supports individuals in achieving greater independence and quality of life by providing direct care, guidance, and skill-building support within residential and community-based settings. They assist individuals with daily living activities, community participation, and personal goal attainment while ensuring a safe, healthy, and supportive environment. Residential Counselors serve as strong advocates for the people they support and promote community engagement, self-determination, and meaningful relationships.

Other Key Responsibilities

• Assist in developing individualized, person-centered service and support plans and play an active role in their implementation.

• Provide support with daily living activities, skill development, and personal goal achievement.

• Assist individuals with accessing transportation and community resources as needed.

• Implement activities that promote community inclusion, relationship building, personal growth, and the development of valued social roles.

• Maintain a safe, clean, and supportive environment that promotes the health, safety, and well-being of individuals served.

• Review, complete, and maintain all required documentation in an accurate and timely manner.

The organization recognizes skills, location, training, and program responsibilities by offering additional hourly differentials for certain positions.

Qualifications

• High School Diploma, GED or equivalent, required.

• Valid Driver’s License and acceptable driving record, required.

• Reliability, willingness to learn, and being open to new opportunities.

Pay Range

$20.00 - $20.00

About Us

At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.

Open Sky is on an anti‑racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.

At Open Sky, you’ll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.

As a trauma-informed organization, Open Sky strives for transparency, sensitivity, and a workplace culture that values diverse perspectives, continuous learning, and employee well-being. Our commitment to creating a positive and supportive work environment has earned Open Sky repeated recognition as a Top Workplace, including honors from USA TODAY, The Boston Globe, and the national Top Workplaces program.

Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!

Benefits of Working for Open Sky Include

• Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
• Generous paid time off plan – you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
• We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
• Medical, Dental and Vision Insurance with Prescription Plan
• 403b Retirement Plan with Employer Match
• Life Insurance (100% Employer-Paid)
• Eligible employer for the Public Student Loan Forgiveness Program
• And more!

Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.