Residential Counselor

Huckleberry Youth Programs; San Francisco (CA); On-site; USD 32,000 - 34,000; Full time

Job summary

Huckleberry House in San Francisco is seeking a Residential Counselor to supervise youth, conduct intakes, and provide crisis counseling within a 24/7 shelter setting. The role requires participation in evening, weekend, and at least one overnight shift weekly, with emphasis on safety and supportive case management.

The position is full-time, non-exempt, with a schedule that includes shifts from 2:00pm-11:00pm and an occasional overnight, under the supervision of the Residential Manager.

Qualifications

• Experience engaging with youth and families in advocacy, case management, or crisis services.
• Willingness to work evenings, weekends, and an awake overnight shift (mandatory).
• Possess a valid CA driver’s license and driving history suitable for agency policy.
• Historically demonstrated ability to work as part of a team.
• Highly organized, creative and innovative.

Responsibilities

• Direct supervision of youth in the shelter and during activities.
• Conduct intake assessments with youth and engage with parents/guardians.
• Provide crisis counseling for clients and families.
• Support with phone coverage and crisis response.
• Participate in overnight shifts and emergency coverage as needed.
• Ensure safety and licensing compliance at all times.
• Attend meetings and participate in program planning.

Skills

Youth advocacy

Team collaboration

Organizational skills

Job description

Job Details

TITLE: Residential Counselor

Job Location: Huckleberry House - San Francisco, CA 94117

Position Type: Full Time

Salary Range: $23.00 - $25.75 Hourly

Job Category: Nonprofit - Social Services

STATUS: Non-exempt/ Union

SCHEDULE: 40 Hours per week, Full-Time shifts vary depending on program needs but typically consist of three 2:00pm-11pm shifts, and a minimum of one overnight shift 9:30pm-8:30am for a total of 4 shifts. Weekend availability is mandatory.

PROGRAM: Huckleberry House Youth Shelter

SUPERVISOR: Residential Manager

Agency Description

For over 50 years, Huckleberry Youth Programs (HYP) has partnered with Bay Area youth and families to overcome adversity. Huckleberry strengthens families and empowers young people with services that promote safety in times of crisis, physical and emotional health and well-being, social justice in communities facing inequity, and educational success. We provide a continuum of services rooted in the fundamental rights of young people to be safe, healthy, educated, & treated justly. As a result, youth are diverted away from violence, crime, as well as other harmful behaviors, including running away, drug/alcohol abuse, risky sexual activities, and involvement in the juvenile justice system.

Huckleberry House, was the first shelter in the U.S. for runaway and homeless youth and has served as a model for hundreds of other adolescent shelters nationally. Huckleberry House provides youth experiencing any form of instability with access to temporary shelter, therapy services, case management, linkage to additional services and after-care follow up.

DUTIES

• Direct supervision of the youth in the shelter, on outings in the community, during meetings and/or appointments, etc.
• Conduct intake assessments with youth and engage with parents, legal guardians, and/or other involved adults
• Provide crisis counseling for any and all clients and/or their families who access services in person and/or over the phone.
• Support with phone coverage including answering phones, responding to incoming crisis, business, information, and referral calls
• Assist with aspects of case management as assigned by Case Manager(s) or Program Director including referrals, collaboration with community partners, collaboration with Huckleberry clinicians, etc.
• Participate in a minimum of one overnight shift per week
• Support with emergency shift coverage when necessary
• Provide supervision of clients at all times in alignment with their case plan and daily schedule.
• Supervise activities including group time, homework time, meal time, phone time, and bedtime prep.
• Supervise clients on an awake overnight shift and ensure compliance with all licensing regulations.
• Ensure that all community agreements are upheld by clients and other staff to ensure client safety at all times
• Educate clients on tools, themes, and resources that will uplift and improve their life skills including support with identifying better coping skills, identifying steps needed to achieve their case plan goals, etc.
• Reinforce and model boundaries and conflict resolution
• Conduct “check-ins” with clients as needed or requested by either client, case manager, or management.
• Support with creating, planning, and/or facilitating activities for clients in alignment with their case plan.
• Create a safe environment for the youth to explore their healing journey, identify areas of personal growth, and feel empowered to advocate for themselves with the support of staff.
• Providing support with maintaining a clean and safe facility at all times by ensuring that light cleaning and organization of space is completed on each shift as needed.
• Completing the Overnight Checklist during the awake overnight to ensure that the facility is prepared for the next day
• Notifying management of any facility repairs that require attention and supporting with coordinating arrangements of the repairs as instructed by management.
• Ensure that all Community Care Licensing regulations are being followed at all times
• Attend all necessary meetings as directed by the Program Director including daily client review, weekly staff meetings that take place on Wednesdays 2pm-4pm, weekly Supervision check-ins with management, and other agency related meetings.
• Perform any other duties related to this position as directed by the Program Director

COMPETENCIES

• Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards.
• Adhere to the scheduling requirements of this job description and program
• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks
• Maintain an awareness of the agency’s mission and work to promote the positive individual and social change goals it embodies
• Exercise discretion and professional judgment at all times in conjunction with the responsibility carried personally and by the agency for the care and welfare of the youth and their families.
• Actively strive to improve personal and professional development by participating in adequate training experiences

QUALIFICATIONS

• Previous experience engaging with youth and their families in a setting that promoted youth advocacy, case management, youth-centered services, and/or provides crisis services
• Willingness to work evenings, weekends, and an awake overnight shift (awake overnight shift is mandatory)
• Possess a valid CA driver’s license and possess a driving history that allows candidate to be enrolled into the Agencies auto policy
• Historically demonstrated ability to work as part of a team
• Highly organized, creative, innovative

PREFERRED QUALIFICATIONS

• Experience working with youth in a residential setting
• Ability to speak Spanish, Mandarin, or Cantonese at a professional capacity

SECURITY CLEARANCE

Must pass Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background checks. Due to our licensing requirements, candidates with backgrounds including items on the non-exemptible crimes list will not be eligible for exemptions at this time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EQUAL EMPLOYMENT OPPORTUNITY

Huckleberry Youth Programs is an equal opportunity employer, committed to providing equal opportunity to its employees and applicants for employment without discrimination on the basis of race; color; ethnic background; religion; gender; gender identity or expression; sexual orientation; national origin; ancestry; age; marital status; pregnancy, childbirth, or other related medical condition; disability, including HIV- related conditions; or status as a covered veteran. This policy applies to every aspect of employment, including but not limited to: hiring, advancement, transfer, demotion, layoff, termination, compensation, benefits, training and working conditions.

FAIR CHANCE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Huckleberry Youth Programs is committed to workforce diversity. All qualified candidates are encouraged to apply. Applicants must be at least twenty one years of age as of the beginning of the assignment and must be able to make an 11-month commitment. Applicants must be either U.S. citizens or permanent residents.

For more information, please visit www.huckleberryyouth.org .