Residential Coordinator - Western Region

Waypoint

Paris (ME)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision Insurance

Retirement Plan

Paid Time Off

Flexible Spending Accounts

Job summary

A nonprofit organization providing support services is seeking a Residential Services Coordinator in the Western Maine Region. The role involves overseeing daily operations at residential homes, supervising staff, and ensuring compliance with regulations. Candidates should have at least 3-5 years of relevant experience and hold a high school diploma. Additional certifications are needed within the first six months. This position offers full-time employment with benefits including medical insurance and paid time off.

Qualifications

High school diploma or equivalent required.
3-5 years of experience in a related field.
Full Direct Support Professional (DSP) and CRMA certifications required within six months of hire.
Valid driver’s license with clean driving record.

Responsibilities

Provide oversight of daily operations for assigned residential home(s).
Support and supervise residential staff to provide high quality services.
Conduct Comprehensive Functional Assessments.
Develop and update individualized service plans.
Ensure compliance with agency and state regulations.

Skills

Ability to work independently and collaboratively

Exceptional organizational skills

Strong communication skills

Attention to detail

Proficiency with Microsoft Office Suite

Education

High school diploma or equivalent

3-5 years of experience in related field

Full Direct Support Professional (DSP) certification

CRMA certification

Tools

Electronic health records (EHR)

Job description

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Job Title

Residential Services Coordinator

Program

Adult Services - Residential - Western Maine Region

Salary/Hourly Status

Hourly

FLSA Classification

Non-exempt

Schedule

Monday-Friday and may vary as needed

Reports to

Manager of Residential Services

Company Overview

Waypoint offers comprehensive services, including a special purpose private school for children with autism and other developmental disabilities, case management and outpatient therapy services for children and adults, and residential and in-home supports for adults with Intellectual/Developmental Disabilities.

Position Overview

The Residential Services Coordinator provides oversight of daily operations for assigned residential home(s) and member care in accordance with agency, state and federal regulations. The Residential Service Coordinator supervises, supports and schedules residential staff to provide high quality services/care. Maintain the physical facility to ensure the safety and comfort of residents. Work a variety of hours in the home as required to monitor all shifts and ensure that quality care and services are provided at all times.

Responsibilities

Conduct pre-planning activities for Person-Centered Planning (PCP), prepare PCP narratives describing services and supports, Service Implementation Plans and attend PCP meetings
Conduct Comprehensive Functional Assessments
Ensure that resident's rights are consistently upheld and that all members are treated with dignity and respect
Develop and update individualized service plans using evidence-based practices and agency procedures
Enter PCP information accurately and timely into Evergreen
Make purchases for program events and activities as authorized
Serve as the primary point of contact for external parties regarding assigned participants, maintaining monthly communication with guardians and team members
Support clients and families in selecting quarterly and monthly activities aligned with goals and financial budgets
Create and maintain signed Release of Information (ROI) documents
Oversee staffing schedules to meet participant programming needs and authorized operating staffing hours
Provide shift coverage as necessary to maintain program operations
Monitor staff documentation of services delivered daily to ensure it reflects the quality of care, medically necessary services/supports, and it meets all regulatory standards
Create standing orders for NET transportation as needed
Review and provide feedback on GERs, Reportable Events, and ISPs
Participate in Reportable Event Review meetings and Adult Services meetings
Implement agency or programmatic changes as directed
Supervise Residential Direct Support Professionals (DSPs) and other assigned staff
Approve timecards and time-off requests in accordance with department policy
Provide monthly supervision, annual evaluations, and corrective action when necessary. Conduct quarterly staff observations
Hold monthly staff meetings and participate in team meetings
Oversee staff development and training opportunities. Monitor staff orientation and ongoing training requirements, ensuring training requirements are up to date.
Comply with all federal, state, and local regulations for services provided to individuals with developmental or intellectual disabilities or autism, including rights of recipients and mandatory reporting
Comply with Office of Aging and Disability Services (OADS) and Department of Human Services (DHS) regulations
Provide emergency coverage in residential homes or community support programs as needed
Provide on-call support for the Home and Community-Based Services department
Maintain compliance with State of Maine Immunization Requirements for Healthcare Workers (10-144 CMR Chapter 264)
Complete all required training

Knowledge/Skills/Abilities

Ability to work independently and collaboratively within a team environment
Exceptional organizational, communication, and interpersonal skills
Strong writing, typing, and documentation skills
Professional presentation and interpersonal skills required
Attention to detail and commitment to compliance and quality standards
Proficiency with Microsoft Office Suite and electronic health records (EHR)

Education/Experience

High school diploma or equivalent required
3-5 years of experience in a related field
Full Direct Support Professional (DSP) and CRMA certifications required within six (6) months of hire
Valid driver's license, clean driving record, and reliable transportation (inspection, registration, and insurance meeting Maine state requirements) available for work-related use
Supervisory experience preferred

Work Environment & Physical Demands

Ability to transfer and reposition adults weighing up to 100-200 lbs. with another staff and/or mechanical lift as needed
Must meet physical requirements: normal degree of flexibility; ability to stand, walk, run and shuffle for several minutes; kneel on one and two knees and then stand up; bend 45 degrees at the trunk and twist to either side; able to grasp firmly; able to raise hands above head

EEOC/ADA Statement

Waypoint Maine, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other status protected by law. Waypoint is committed to providing a workplace that is inclusive, respectful, and free from discrimination. Employees who require a reasonable accommodation to perform the essential functions of their job should contact the Human Resources Department.

Disclaimer

This job description is intended to provide a general overview of the position and its essential functions. It is not an exhaustive list of all responsibilities, duties, and skills required. Duties may vary depending on business needs and may be subject to change. Employees may be required to perform additional tasks as assigned to meet the needs of the organization.

Benefits