Residential Coordinator - Evans Lane (5727)

PATH (People Assisting the Homeless); San Jose (CA); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Vacation time

Sick time

Paid holidays

Retirement plan

Job summary

PATH (People Assisting The Homeless) in San Jose, CA is seeking a Residential Coordinator to support RPSS tenants by coordinating move-ins, liaising with case management, and ensuring housing stability and health outcomes.

The role emphasizes data documentation, collaboration with community partners, and maintaining accurate records to support housing placement and ongoing services.

Qualifications

• Two (2) years of experience in a human services or behavior-related field.
• All levels of experience and education welcome.
• CPR/First Aid training and background screening are required.

Responsibilities

• Coordinate move-in into housing units.
• Serve as a liaison between tenant and community-based case management team.
• Ensure tenant well-being and unit habitability through regular inspections and wellness checks.
• Provide assistance for critical issues impacting housing stability.
• Respond to housing and tenant-related emergencies during and after hours.
• Identify and secure community resources with the case manager.
• Maintain HMIS and Salesforce entries and prepare case-related reports.
• Generate client data for reporting and track service objectives and outcomes.

Skills

Analytical skills

Collaboration

Communication

Creativity

Critical thinking

Ethics and boundaries

Job description

WHY WORK FOR US?

We are mission and values driven and your contributions will make a difference. We make a positive difference in people’s lives and help an average of 23 people per week to find a place to live.

If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we’re committed to helping you reach your potential by providing opportunities for professional growth across the state.

JR 5727

Residential Coordinator

San Jose, CA 95125

Salary: $26.64 to $31.68 per hour

Pay Frequency: 24 Pay Periods Per Year

Full Time

Non-Exempt

Driving Required

Work Schedule 7:00am to 3:30pm with workdays Tuesday thru Saturday or Sunday thru Thursday or SUN,MON,TUES,FRI SAT

Work Schedule 12:30pm to 9:00pm with workdays Tuesday thru Saturday or Sunday thru Thursday or SUN,MON,TUES,FRI SAT

Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience.

PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Residential Coordinator at the Evans Lane Office.

ABOUT PATH

Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

ABOUT THE JOB

As part of the Interim Housing Services team, the Residential Coordinator works as part of the case management team to provide supportive services to RPSS tenants and assists them in breaking the cycle of homelessness. As part of this team, the RSC supports residents’ transition from street to housing by identifying their individual needs and utilizing a coordinated system to facilitate and ensure their ability to access and maintain identified necessary services. Focusing on housing and health as necessary outcomes for success, the RSC works with community partners to address barriers, assist with maintaining and sustaining housing, and supporting health needs.

Position Responsibilities include:

• Coordinate move-in into housing units.
• Serve as a liaison between tenant and community-based case management team.
• Ensure tenant well-being and unit habitability through a regular schedule of unit inspections and wellness checks.
• Provide assistance for critical issues that impact housing stability.
• Respond to housing and tenant-related emergencies during normal business and after hours.
• Identify and secure community resources in coordination with assigned case manager.
• Gain expert knowledge of homeless populations, common barriers to housing, and overall knowledge of community resources.
• Understand the building lease term agreement and provide education to tenants and case managers on lease requirements.
• Maintain client related data tracking systems, including case notes and complete HMIS and Salesforce entries.
• Prepare case-related reports, including, but not limited to, outcomes, successes, and challenges.
• Generate client data for reporting and understand the overall importance of data collection.
• Maintain complete and accurate documentation of service objectives and outcomes as well as other services in accordance with Federal, State, County, and PATH guidelines.
• Complete follow-up and retention services, as necessary, and provide documentation in client file.

WHAT YOU BRING

• Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others.
• Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention.
• Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges.
• Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome.
• Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries.

PREFERRED QUALIFICATIONS

• Two (2) years of experience in a human services or behavior-related field.

MINIMUM QUALIFICATIONS

• All levels of experience and education welcome.

MANDATORY REQUIREMENTS

• Have employment eligibility verification
• Have or be able and willing to obtain CPR/First Aid training
• Successfully complete the following as a condition of hire:
  • Tuberculosis Test
  • Background Screening
  • Drug Test

DRIVING

Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must:

• Have reliable transportation
• A valid driver’s license
• Proof of insurance and ownership for personal vehicles used during work duties
• The ability to qualify for PATH’s insurance coverage

EMPLOYMENT ELIGIBILITY

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa.

CALIFORNIA-BASED WORK EXPECTATIONS

We are a California employer. Therefore, all regular and custom­ary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California.

WHAT WE OFFER

In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve.We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.