Residential Community Coordinator

Lindenwood; St. Charles (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Tuition benefits

Tuition discounts

Comprehensive benefits

Paid holidays

Free meals Fridays

Professional development

Job summary

Lindenwood University seeks a Residential Community Coordinator for two or more residence halls. This is a year‑round, full‑time, live‑in position with housing provided as a term of employment, and it requires agreement to Lindenwood housing terms and policies.

The role involves supervising student staff, resolving conflicts, and coordinating residence hall operations. It includes on‑call duties, program planning, and collaboration with campus partners to support student growth.

Qualifications

• Bachelor’s degree required or equivalent experience in student services or higher education.
• Minimum of 2 years’ experience in residence life (preferred).
• Experience in programming, health and wellness, and/or student conduct (preferred).

Responsibilities

• Supervise, train, and evaluate student employees.
• Understand and manage student conflict.
• Oversee the Residence Hall Association operations within the hall.
• Foster a community environment, encouraging students’ growth.
• Serve on-call duty rotation as a professional staff member.
• Lead residential operations support in the summer and as needed.

Skills

Diversity & inclusion

Student development theory

Communication skills

Effective collaboration

Education

Bachelor’s degree in education, college personnel administration, psychology, counseling, or related field

Tools

Microsoft Office Suite

Adobe Suite

StarRez

Workday

Qualtrics

Job description

Job Title Summary

Job Title: Residential Community Coordinator

Department: Student Affairs

Evaluation Group: Staff

FLSA Status: Exempt

Reports To: Associate Director, Residential Life

Positions Supervised: Lead Office Assistant, Student Employee; Office Assistant, Student Employee; Resident Assistant, Student Employee

Job Summary

The residential community coordinator is responsible for two or more residence halls or non‑traditional residential housing locations. This position serves as a role model, facilitator, leader, and essential employee in the effective operation of the Residential Life program. The residential community coordinator is an at‑will employee who is appointed to a year‑round, full‑time, live‑in position. The residential community coordinator recognizes that their primary residence in Lindenwood’s housing is a required term and condition of employment, and that the residential community coordinator’s right to Lindenwood housing terminates upon the residential community coordinator’s separation from employment as a residential community coordinator.

The residential community coordinator agrees to abide by the terms and conditions set forth in the Lindenwood Housing Contract and Lindenwood’s Residential Housing Policies and Procedures, including any occupancy limits set forth in those agreements.

Benefits

• Employer‑paid tuition benefits for bachelor’s (employee, spouse, and dependent) and master’s degree programs (employee and spouse only)
• Tuition discounts for doctoral programs (employee only)
• Comprehensive benefits plan: medical, dental, vision, life insurance, disability insurance, and retirement options
• Paid holidays: MLK Jr. day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break (Wednesday – Friday), and winter break (Dec. 23 – Jan. 1)
• Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick‑fil‑A and Qdoba included
• Professional development opportunities through the Lindenwood Learning Academy

Essential Job Functions and Performance Indicators

This job description describes a representation of the types of duties and level of responsibility that will be required of the position. Employees may be directed to perform tasks other than those presented in this description.

Responsibilities

• Supervise, train, and evaluate student employees
• Understand and manage student conflict
• Oversee the Residence Hall Association operations within the hall
• Foster a community environment, encouraging students’ intellectual, social, and personal growth
• Serve as a member of the professional staff on‑call duty rotation
• Lead residential operations support in the summertime and as needed
• Manage maintenance and custodial needs for either a residential area or residence halls
• Assist in crisis intervention and serve as a resource or referral agent during the academic year, including breaks and holidays
• Maintain office hours to meet with residents
• Oversee the planning of events and programs led by residential staff
• Conduct health and wellness checks as needed
• Hold one‑on‑one monthly meetings with student employees
• Organize and schedule work for community advisors and assistant area coordinators, including hall coverage
• Manage and approve student employee timesheets
• Conduct minor disciplinary meetings
• Participate in resident life administrative operations, committee assignments, and task forces
• Support the mission of the University and serve as an ambassador of the Q2 culture of service excellence
• Model, support, and hold others accountable to the University’s values
• Organize and promote activities and programs within the residence halls
• Maintain familiarity with University resources to make referrals and provide general information
• Understand, support, and enforce University policies
• Help students experiencing emotional, academic, or physical hardships, suggest referrals as appropriate
• Assist in conducting residence hall professional staff training
• Provide innovative means of communication with residents
• Collaborate with appropriate staff to resolve maintenance, furniture, inventory, and safety issues
• Job may require other duties as assigned

Qualifications

• Bachelor’s degree in education, college personnel administration, psychology, counseling, or related field
• Minimum of 2 years’ experience in residence life (preferred)
• Experience in programming, health and wellness, and/or student conduct (preferred)

Knowledge, Skills, and Abilities

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Clear understanding of student development theories
• Proficient use of web portals, software management tools, e‑mail, Microsoft Office Suite, and Adobe Suite
• Basic knowledge of facility management
• Ability to communicate effectively
• Knowledge of StarRez, Workday, and Qualtrics

Work Environment

Primary residence in campus housing; appropriate attire; serves as a campus security authority (CSA); participation in an on‑call rotation to address urgent or time‑sensitive matters outside of normal business hours, including evenings and weekends; evening and weekend work may be required; non‑standard flex physical abilities.

Physical Abilities

• Ability to lift more than 50 pounds
• Ability to inventory all facilities in assigned area
• Regular attendance is a necessary and essential function

Equal Opportunity Employer

Lindenwood University is an equal opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non‑discrimination and dedicated to providing a positive discrimination‑free educational work environment. The Human Resources Division’s purpose is to support the University’s efforts in providing a quality education and experience for all Lindenwood students and to facilitate and support the selection and retention of highly qualified and diverse employees to serve our students and provide professional success and personal wellness for our employees.