Residential Call Center Pro — Weekdays, Onsite

American Power & Gas; Saint Petersburg (FL); On-site; USD 68,000 - 91,000; Full time

Benefits offered by this job

On-site training

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Paid holidays

Weekly pay

Base salary + commission

Weekday schedule

Company events

Community outreach

Job summary

American Power & Gas, a leading provider of green energy solutions, is hiring a Residential Phone Representative to join our onsite call center. This entry-to-mid level role offers a base salary plus commission, paid training, and clear opportunities for career growth in sales and customer service.

You will engage residential and small commercial customers by phone, deliver exceptional service, and participate in telemarketing to generate leads in a fast-paced environment.

Qualifications

• No prior sales or telemarketing experience required; entry-level, mid-level and experienced candidates are encouraged to apply.
• Excellent verbal communication and strong listening skills to engage customers effectively.
• Enjoy working in a team-oriented call center environment and handling a high volume of calls.
• Motivated to improve your life and career while providing excellent customer service and care.
• Open to feedback and able to thrive in a fast-paced, evolving workplace.

Responsibilities

• Leads completely provided, engage with residential and small commercial customers to offer energy solutions over the phone in a call center environment.
• Provide exceptional customer service by addressing customer needs, answering questions, and guiding them through the process.
• Work in a fast-paced call center setting with an emphasis on inside sales and building customer relationships.
• Participate in telemarketing efforts, generating leads and promoting green energy services.
• Collaborate with a supportive team, receiving ongoing coaching to improve your customer care and sales skills.

Skills

Verbal communication

Active listening

Teamwork

Inside sales

Job description

American Power & Gas, a leading provider of green energy solutions, is hiring a Residential Phone Representative to join our onsite call center. This entry-to-mid level role offers a base salary plus commission, paid training, and clear opportunities for career growth in sales and customer service.

You will engage residential and small commercial customers by phone, deliver exceptional service, and participate in telemarketing to generate leads in a fast-paced environment.