Residential Behavioral Health Specialist 1

Southeastern Integrated Care LLC; Parkton (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Southeastern Integrated Care LLC seeks a Residential Behavioral Health Specialist I for its Parkton, NC location. The role focuses on milieu engagement, recovery support, and life-skills coaching within a residential SUD/MH program.

Responsibilities include safety rounds, incident reporting, and coaching residents in ADLs/IADLs, with escalation of clinical concerns to the treatment team. Strong de-escalation skills and HIPAA adherence are required.

Qualifications

• Must have a High School Diploma or GED.
• Experience in residential/SUD/MH settings preferred.
• Strong verbal de-escalation and customer service skills required.

Responsibilities

• Conduct access control, safety rounds, and hazard checks; promptly escalate risks to supervisory staff.
• Use de-escalation and crisis techniques; complete incident reports per policy.
• Coach residents in ADLs/IADLs (hygiene, room care, meal prep, time management, budgeting, transportation readiness).
• Co-facilitate non-clinical groups and recovery-focused activities using approved materials.
• Support transportation readiness and accompany residents to appointments/activities as assigned.
• Participate in shift handoffs and communicate objective observations to the treatment team.

Skills

Verbal de-escalation

Customer service

Milieu engagement

Education

High School Diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Residential Behavioral Health Specialist 1

Rehab Services Full Time Parkton, NC, US

2 days ago Requisition ID: 2015

GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITES:

The Residential Behavioral Health Specialist I provides functional milieu engagement, recovery support, life-skills coaching, safety rounds, and incident reporting in a residential SUD/MH program. This tier co-facilitates structured activities, documents objective observations in the EMR, and escalates clinical concerns to AP/QP/LP staff.

MAJOR RESPONSIBILITITES:

• Conduct access control, safety rounds, and hazard checks; promptly escalation risks/emergencies to supervisory staff.

• Use de-escalation and crisis techniques per training; complete incident reports and follow chain-of-custody procedures when applicable.
• Coach residents in ADLs/IADLs (hygiene, room care, meal prep, time management, budgeting, transportation readiness).
• Co-facilitate non-clinical groups and recovery-focused activities using approved materials.
• Support transportation readiness and accompany residents to appointments/activities as assigned.
• Participate in shift handoffs and communicate objective observations to the treatment team.

Document & Compliance

• Complete objective, behavior-based notes in the EMR within required timelines (generally within 24 hours for billable encounters).
• Maintain confidentiality under HIPAA/42 CFR Part 2 and program policy.
• Document incidents immediately per incident reporting policy.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Must possess at a minimum High School Diploma/GED
• Experience in residential / SUD / MH settings preferred

Required Skills/Abilities

• At least 21 years of age
• Valid driver's license and acceptable driving record
• Ability to work varied shifts
• Strong verbal de-escalation, customer service, and milieu engagement skills

ADDITIONAL TRAINING AND REQUIREMENTS:

• Nonviolent Crisis Intervention (CPI/NCI) and de-escalation.
• HIPAA/Client Rights; Incident Reporting; Workplace Violence Prevention.
• Obtain IAHSS Basic (unarmed healthcare security) within 90 days of hire.

• Timeliness and quality of documentation (objective, complete, within program timelines – typically within 24 hours for billable encounters).
• Effective de-escalation and incident response; accuracy of incident reports.
• Resident engagement in groups/activities and observable skill acquisition.
• Quality of handoffs and inter-disciplinary communication.
• Compliance with HIPAA/42 CFR Part 2 and program policy; audit readiness.