Residential Assistant (Thursday/Friday 7am-3pm)

Hildebrand Family Self-Help Center, Inc.; Boston (MA); On-site; USD 27,000 - 28,000; Full time

Job summary

Hildebrand Family Self-Help Center, Inc. in Greater Boston seeks a Residential Assistant to support families in residence at our congregate shelter. You will promote a safe, clean living environment and help ensure rooms are safe and furnished, while assisting with program goals like housing search and resumes.

You will work closely with managers and case workers, participate in required meetings, and help uphold the program's rules, policies, and safety standards.

Qualifications

• High School Diploma or equivalent is required.
• Experience in Human Services or residential programs preferred.
• Ability to lift 25 pounds and navigate stairs.
• CPR/SFA certification within 30 days of hire.
• Bilingual Haitian Creole or Spanish preferred.

Responsibilities

• Promote and model a clean, harmonious, and welcoming living environment, supporting safety and well-being.
• Ensure each family has a safe, clean and adequately furnished room.
• Oversee facility cleanliness, conduct checks during shifts, and maintain office area.
• Monitor rules and policies to ensure compliance with Hildebrand's requirements.
• Support Rehabilitation and Re-Housing Plan activities to assist families with housing goals.
• Participate in staff meetings, training, and required program activities.
• Follow agency rules and systems to meet residents' goals.

Skills

Interpersonal skills

Client confidentiality

Physical stamina

Housekeeping/cleaning

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $19.50 To $20.25 Hourly

For more than 30 years, Hildebrand has been solely focused on housing families experiencing homelessness throughout greater Boston. Over that time, we've established a strong reputation for reliability and consistency based on our proven theory of change, while remaining flexible to meet the changing needs of our communities. What sets us apart is the lengths we go to in getting to know our family members and their goals as they work to achieve self-sufficiency.

We are looking for people to partner with us to achieve our goal of disrupting the cycle of homelessness for greater Boston families and are seeking a Residential Assistant to join our team.

What You Will Do:

Promote and model a clean, harmonious, and welcoming living environment, supporting the overall safety and well-being of the families in residence at the Hildebrand congregate shelter.

Ensure that each family has a safe, clean and adequately furnished room.

Oversee the cleanliness and orderliness of the facility during the assigned work period to include conducting 30 minute checks throughout each shift, room cleanliness and chore completion as well as maintaining the office area.

Oversee and monitor all of the rules, policies, procedures and protocols that govern community living for both families and their visitors. Ensure the program is in compliance with all policies, procedures, statutory & regulatory requirements of Hildebrand.

Support the Residential Manager and/or Case Manager in developing and implementing supportive, respectful and comprehensive Re-Housing Plan activities to assist families in moving out of shelter as quickly as possible and in attaining and retaining their independence, dignity and self-sufficiency, i.e. job search, resume building, housing applications, etc.

Participate in staff meetings, training programs, and other activities as required to keep up to date on program function and required skills for the job.

Support the program and the agency by following the rules, regulations, and systems of order that have been established to effectively meet both agency and residents’ goals.

What You Will Need To Bring:

• Education - High School Diploma or equivalent required.
• Experience – Previous experience in Human Services, Residential Program setting.
• Skills – Ability to work well on an individual-level with clients, family members, and colleagues. Demonstrated ability to ensure client confidentiality and professionalism in the workplace. Ability to lift 25 pounds; and physically able to navigate several flights of stairs independently every 30 minutes. Must be physically able to move around, clean rooms, and demonstrate cleaning to others.
• License/Certification – Must be CPR/SFA Certified within 30 days of hire
• Language - Bilingual Haitian Creole or Spanish preferred