Residential Area Director - Everett

Redwood-Family-Care-Network; Everett (WA); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

Medical vision dental

Disability insurance

Employee assistance program

Life Insurance

Working Advantage

Job summary

Redwood Family Care Network’s SAILS Washington unit seeks an experienced Residential Area Director in Everett, WA. The role oversees care quality, staff supervision, and program compliance, aligning with company mission and regulatory standards.

You will manage scheduling, payroll, and training while leading cross-functional teams to support individuals with diverse needs. The position emphasizes collaboration with guardians and behavioral teams to ensure impactful service delivery.

Qualifications

• Bachelor's degree preferred or two years of relevant social services training.
• 3–5 years of supervisory experience overseeing 5–30 staff.
• First Aid/CPR and CPI (Crisis Prevention Intervention) certification.
• Must be 21 years of age with a WA driver's license.
• Must obtain a National/State background check as required.
• Must be willing to cover shifts and be on-call.

Responsibilities

• Oversee quality of care, supervision, and safety for clients.
• Direct Residential supervisors and facility operations.
• Ensure facilities meet compliance and program goals.
• Coordinate staff schedules and payroll submissions.
• Lead weekly meetings with Client Care Committee and communicate changes.
• Guide House Managers on staff and guardian relations.
• Maintain relationships with guardians, families, and other agencies.
• Ensure annual plans and behavior support plans are timely and documented.

Skills

Supervisory experience

First Aid/CPR

CPI (Crisis Prevention Intervention)

Education

Bachelor's degree preferred

Two years specialized training in social services

Job description

Residential Area DirectorJob Title: Residential Area Director Annual Salary: $85,000 Job Status: Full Time Work Base: Everett, Washington

Helping You Live Life to the Fullest! SAILS Washington is dedicated to providing quality community-based support services for people of all ages and needs.

SAILS Washington is an innovative leader in delivering person-centered home and community-based services to individuals with intellectual and developmental disabilities. Our Mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments.

SAILS Washington takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support. Our employees share a passion for making a positive impact in the lives of others. We are looking for individuals who share our Mission, Vision, and Core Values.

All applicants are subject to a background check. Once a conditional offer is made and a background check has been completed, if SAILS Washington is concerned about a conviction that is directly related to the job, we reserve the right to withdraw the offer of employment.

Benefits we Provide:

• Medical, Vision and Dental Insurance
• Voluntary Short-term and Long-term Disability
• Employee Assistance Program (EAP)
• Company Paid Basic Life Insurance & ADD plus Voluntary Life Insurance
• Working Advantage employee discount program
• Health Savings Account (HSA)
• Flexible Savings Account (FSA)

The Area Director's role is comprised of but not limited to the following duties and responsibilities:

• Ensure overall quality of care, supervision, and safety of SAILS Washington’s clients.
• Provide oversight, training, analysis, and leadership to all Residential supervisors on all aspects of facility operations.
• Work closely with the Program Management team to ensure that the facilities meet all the areas of compliance.
• Ensure implementation of staff schedules across the program.
• Payroll review and submission.
• Approve and sign the Program Manager’s mileage forms.
• Approve and submit Program Manager’s PTO and vacations.
• Conduct weekly meetings with the Client Care Committee to communicate any change and review facilities operations.
• Provide guidance and direction to House Managers on the management of challenging issues and relations with staff and guardians.
• Review and follow up on Program Managers & House Managers Weekly Report.
• Submit a weekly report with the status of each area Washington Residential Director and Executive Director
• Placement of new hires, interviews, staffing needs, on-site training (if needed), supervising effectiveness of peer coaching.
• Ensure staff receive initial and continuous training.
• Cooperate with HR in investigations due to any staff issue/complaint.
• Attend all PCSP meetings for behavioral/ challenging clients, and any other meeting if required.
• Review with the behavior team after PBSP meetings regarding challenging/high behavioral clients to be aware of any updates and concerns.
• Supervisors' performance reviews.
• Review IRs and keep track of them.
• Ensure that good quality of clients' activities/outings are planned and regularly scheduled to include special events such as holiday parties, birthdays and community events.
• Monthly Quick Checks due for each program.
• Meet with the Compliance team to ensure Quality Assurance of each program is being maintained.
• Ensure that policies are being followed, clients are receiving necessary services.
• Ensure client annual plan annual Individual Plan, Positive Behavior Support Plan, Refusal of Services Plans and Restrictive Procedure plans are written within required timelines.
• Work with Behavior Support Team to ensure behavior data is collected, reviewed, and analyzed every six months to ensure behaviors are being tracked and plans are effectively implemented.
• Ensure Semi-Annual plan reviews are completed with Program Supervisors and Behavior Team to ensure client goals are achieved.
• implemented and that progress is being documented.
• Maintains positive relationships with stakeholders, clients, families, guardians, and other agencies that are involved in clients’ care and support.
• Attending meetings with guardians and case managers to ensure clients’ and guardians’ concerns are addressed and solutions developed.
• Ensure maintenance of all quality assurance concerns within the area.
• Other duties as assigned.

Qualifications:

• Bachelor's degree preferred and/or two years specialized training emphasizing Social Services, and at least three years' experience working within a business, mental health, or social services setting.
• 3 to 5 years of supervisory experience supervising 5 - 30 employees. Background in running Independent and Supported Living Services.
• First Aid/CPR and CPI (Crisis Prevention Intervention)
• Must be at least 21 years of age
• Must have a Washington Driver’s License
• Candidate must successfully pass all pre-employment requirements, including but not limited to a lifetime background check.
• Must provide own vehicle (Company vehicle not provided) and auto insurance.
• Must be willing to cover shifts as needed and be part of on-call rotation.
• Must be able to obtain an NAR within 90 days of hire.

SAILS Washington and Citizen Access Residential Resources are part of the Redwood Family Care Network family of companies. Operating in California, Washington, Arizona, Idaho, Minnesota, and Nevada.Responsible, Compassionate & Trusted.Redwood Family Care Network’s mission is to provide World Class person-centered services, supports and advocacy for individuals in positive and life-enriching environments.

Providing Excellent Support and Advocacy

10 DAYS AGO Full Time

Changing Lives Shaping The Future

Location/Region: Everett, WA