Resident Specialist III

Texas Health and Human Services; Austin (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Paid time off

Career advancement

Job summary

Texas Health and Human Services Commission in Austin is seeking a Resident Specialist III to oversee environmental care and safety in a residential setting. You will monitor facility environments, report deficiencies, and coordinate with maintenance and support staff to ensure clean, safe living spaces for residents.

The role requires knowledge of life safety standards, ability to train others, and supervision of staff.

Qualifications

• Knowledge of life safety codes and standards and ICF-IID regulatory standards.
• Ability to facilitate productive interaction between multiple departments, to conduct investigations, to train others, and to supervise the work of others.

Responsibilities

• Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
• Oversee the quality of resident living and workshop environments, and support services provided to clients in their living environments.
• Communicates with other residence and facility employees regarding environmental issues and plan remedies to overcome deficient practices identified.
• Maintains facility property, equipment, residents’ personal effects, home and workshop equipment, furniture and interior/exterior environments.
• May train others.

Skills

Life safety codes

Training others

Supervision

Investigations

Education

High school diploma

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Date: Aug 25, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title:

Resident Specialist III

Job Title:

Resident Specialist III

Agency:

Health & Human Services Comm

Department:

Quality Assurance\Improvement

Posting Number:

20619

Closing Date:

09/24/2026

Posting Audience:

Internal and External

Occupational Category:

Office and Administrative Support

Salary Range:

$3,248.00 - $4,837.08

Pay Frequency:

Monthly

Salary Group:

TEXAS-A-15

Shift:

Day

Additional Shift

Telework:

Travel:

Up to 5%

Regular/Temporary:

Regular

Full Time/Part Time:

Full time

FLSA Exempt/Non-Exempt:

Nonexempt

Facility Location:

Austin State Supported Living Center

Job Location City:

AUSTIN

Job Location Address:

2203 W 35TH ST

MOS Codes:

No military equivalent

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Resident Specialist III works in a residential environment. Work involves implementing and overseeing the daily environmental care and upkeep of facility buildings; works closely with facility residential and support staff to ensure the overall safety, cleanliness, sanitation, and environmental upkeep - reporting any deficient issues to facility maintenance, environmental services, food service, or other section staff as well as to supervisory personnel as assigned. Will perpetually monitor all facility home environments, workshop environments and other environments as assigned, and document all activities and reports of deficient conditions, provide support to home and workshop staff and residents in an effort to maintain environmental excellence and conditions. May supervise the work of others. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Oversee the quality of resident living and workshop environments, and support services provided to clients in their living environments. Oversees building life safety appurtenances, health environmental issues, responds to emergencies, or complaints according to policy and procedure; and ensures acceptable level of environmental care services. Ensures coordination of necessary environmental programs, inspections, and related documentation within the facility and with external facilities. Ensures accountability of facility property, equipment, and residential home and workshop items, and requests services of custodial or maintenance departments. Act as the facility representative in daily IMRT meetings for environmental issues and concerns. Ensures safety and security of residents’ property. Monitors and evaluates the condition of facilities and requests services of custodial or maintenance departments. Inspects areas daily and prepares reports of findings. Serves as a resource to residential staff for environmental issues and activities.

Communicate with other residence and facility employees or other interested parties regarding environmental issues and/or concerns and effectively plan remedies to overcome deficient practices identified. Maintains facility property, equipment, residents’ personal effects, home and workshop equipment, furniture, décor and interior and exterior environment. May assist with facilities management responsibilities to include repairs, key controls, or supply and equipment requisitions. May develop and evaluate new programs. May conduct specific training programs.

May train others.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs):

Knowledge of life safety codes and standards and ICF-IID regulatory standards. Understanding of environmental services, appropriate facility inspection practices, work order systems utilized by support services departments. Knowledge of techniques used in planning and supervising recreational and social activities in a residential rehabilitation setting; of child and adolescent problems, growth, and development; and of techniques used in planning and monitoring activities of residents in special schools or correctional homes.

Ability to facilitate productive interaction between multiple departments, to conduct investigations, to train others, and to supervise the work of others.

Registrations, Licensure Requirements Or Certifications:

None

Initial Screening Criteria:

2 years’ experience working with individuals with Intellectual disabilities in a residential living facility.

Experience with Life Safety codes and standards; with environmental services; and with facility inspection practices.

Experience with communicating effectively both orally and in writing.

Experience with Microsoft software such as Outlook, Internet Explorer, Excel, Word, etc.

Graduation from a standard senior high school or equivalent is generally preferred.

Experience and education may be substituted for one another on a year for year basis.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.