Resident Solutions Architect

FDE Times; Ohio; In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Glean is seeking a talented Resident Solutions Architect to join its rapidly expanding startup. You will act as the named technical owner for key accounts, guiding long‑term architecture decisions and shaping advanced workflows into production.

This role demands governance, production‑readiness, and measurable customer outcomes, not merely reactive support. You’ll work with top customers to align architecture with business goals, integrating systems at scale while maintaining enterprise trust on

Descrizione del lavoro

Job Description

About Glean

Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full‑scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock‑in or costly implementation cycles.

At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context‑aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real‑time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level.

Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1 000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI‑fluent, and turning the superintelligent enterprise from concept into reality.

If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more. You'll be deeply embedded where people get things done. You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.

About The Role

Glean is seeking a talented Resident Solutions Architect to join our rapidly expanding, venture‑backed startup. In this role, you will serve as the strategic technical advisor for a small set of Glean’s most important Enterprise and Strategic customers, where architecture, integration, governance, and production‑readiness demands are high. You will act as the named technical owner for each account, guiding long‑term architecture decisions, shaping advanced workflows into production, and aligning technical plans to measurable customer outcomes. This is the strategic technical layer in the engagement team - not a reactive support role or generic project coordination role.