Resident Services & Maintenance Coordinator

Southern Management Companies; Silver Spring (MD); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

401(k) with company match

Paid Holidays

Paid Time Off

Continuing Education

Job summary

Southern Management Companies in Maryland is seeking a Service Coordinator to greet residents, coordinate maintenance requests, and keep accurate records. You will work with residents, vendors, and technicians to schedule work, document hours, and ensure quality service.

The role emphasizes strong written and verbal communication, attention to detail, and the ability to multitask in a busy environment. A high school diploma and at least one year of clerical experience are required, with Yardi

Qualifications

• High school diploma or GED required.
• 1 year of clerical/data entry experience.
• Experience with Yardi software a plus.

Responsibilities

• Coordinate incoming service requests.
• Manage work order process for resident requests, turnovers, scheduled maintenance and after-hours emergencies.
• Communicate with vendors regarding scheduled work.
• Ensure technician work hours are documented per internal standards.
• Encourage and build positive relationships with team members, customers, and vendors.
• Provide high levels of service to all customers and team members.
• Contribute to community and company engagement efforts.

Skills

Written & verbal communication

Record keeping

Follow directions

MS Office

Education

High school diploma or GED

Tools

Yardi software

Job description

Southern Management Companies in Maryland is seeking a Service Coordinator to greet residents, coordinate maintenance requests, and keep accurate records. You will work with residents, vendors, and technicians to schedule work, document hours, and ensure quality service.

The role emphasizes strong written and verbal communication, attention to detail, and the ability to multitask in a busy environment. A high school diploma and at least one year of clerical experience are required, with Yardi