Resident Services Front Desk & Safety Concierge

Hireology; McKinney (TX); On-site; USD 21,000 - 22,000; Full time

Job summary

Village on the Park McKinney is seeking Concierge/Front Desk/Security Associates who are professional, friendly, and dedicated to making a positive first impression. Be the welcoming face of our community and help ensure a safe, pleasant environment for all residents and guests.

Responsibilities include greeting visitors, monitoring traffic, keeping common areas tidy, handling inquiries, assisting with sales or staff needs, operating the paging system, and responding to emergencies per policy

Qualifications

• Prior customer service, front desk, and telephone experience preferred.
• High School diploma or GED required.
• Excellent communication and customer service skills.

Responsibilities

• Greet residents, families, guests and employees in a courteous manner.
• Monitor incoming public traffic and assist with inquiries.
• Maintain cleanliness of common areas and public spaces.
• Respond promptly to residents' needs with courteous assistance.
• Operate paging/telephone system and route calls appropriately.
• Assist with guest and employee meal ticket sales and service requests.
• Assist with maintenance orders and electronic systems.
• Monitor emergency calls, doors, and fire alarms per policy.
• Schedule job applicant interviews for department heads.
• Track residents and guests and perform daily check-ins.
• Be an active member of the community's emergency response team.

Skills

Customer service

Front desk

Telephone experience

Communication

Problem solving

Education

High School diploma or GED

Tools

Microsoft Office

Excel

Word

Job description

Village on the Park McKinney is seeking Concierge/Front Desk/Security Associates who are professional, friendly, and dedicated to making a positive first impression. Be the welcoming face of our community and help ensure a safe, pleasant environment for all residents and guests.

Responsibilities include greeting visitors, monitoring traffic, keeping common areas tidy, handling inquiries, assisting with sales or staff needs, operating the paging system, and responding to emergencies per policy