Resident Services Coordinator/Social Servies Coordinator

HumanGood; Media (Delaware County); On-site; USD 52,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision plans

Paid time off

401(k) with employer match

HSA option

Tuition reimbursement

Cell phone stipend

Employee assistance program

Job summary

HumanGood is seeking a dedicated Resident Services Coordinator who will organize, implement, and evaluate Social Services programs to meet residents' psycho-social needs and help them live independently in the community.

This full-time role at a community-focused organization involves assessing resident needs, maintaining records, coordinating with care teams, ensuring privacy under HIPAA, and promoting a positive living experience.

Qualifications

• Minimum 1+ years in case management.
• 2+ years of social services experience, preferably in senior care.
• Bachelor's degree in social work or related field required.

Responsibilities

• Assess resident needs based on admission history, health, and psychosocial factors.
• Coordinate with care teams to meet residents' support needs.
• Maintain resident records and ensure HIPAA privacy and security.
• Promote a positive living experience for residents.

Skills

Case management

Social services experience

Bilingual - English/Mandarin

Education

Bachelor's Degree in Social Work or related program

Social Services certification preferred

Job description

Our Resident Services Coordinators are passionate, organized, and compassionate towards residents. You would be responsible for organizing, implements and evaluates the Social Services program to meet the psycho-social needs of residents. This may include resident assessment, maintenance of resident records, assuring that residents are linked to the specific supportive services they need to continue living independently in the community.

Schedule: FULL-TIME

• Monday - Friday at 9:00 AM - 5:00 PM

Pay Range: $25.00 - 27.00/hour, depending on experience

To Be Successful In The Role, You Would Have

• 1+ years of experience in case management required.
• 2+ years of social services experience, preferably in a senior care setting
• A Bachelor’s Degree required in social work or related program such as gerontology, psychology, or recreation therapy
• Bilingual - English/Mandarin
• Social Services certification preferred

What a Day In The Life May Include

• Assessing resident needs based on admission social services history, resident’s health, psychological and social needs
• Promoting a positive living experience for our residents
• Ensuring confidentiality by adhering to HIPPA & all other privacy standards
• Promoting a positive work environment by collaborating with community team members

What's in it for you?

At HumanGood, we’re driven by purpose-reimagining senior living and creating communities where older adults can thrive. When you join us, you’re part of something bigger, making a meaningful impact in the lives of residents every day. Build your future where you’re supported - you’ll have the total rewards you need to build a confident, secure life for you and your family. Count on a compensation package that maximizes your health, wealth and well-being. And adds up to 40% in value to your base compensation.

We offer a comprehensive range of benefits and perks to support you, including*:

• Health, Dental and Vision Plans- start the 1st of the month following your start date
• 20 days of paid time off (increases with years of service), plus 7 company holidays
• 401(k) with up to 4% employer match and no waiting on funds to vest
• HSA option with employer contribution
• Tuition Reimbursement and continuing education programs
• $25/line unlimited cell phone plan (plus taxes and fees)
• Cell Phone Stipend
• 5-star employer-paid employee assistance program
• *Please Note: Benefit eligibility is determined by employment status and regularly scheduled hours.

As team members support residents, HumanGood supports team members. Here, you'll have the benefits and compensation you need to build a secure life for your family, and real opportunities to grow in your career, gain leadership skills and develop personally. Join us. You'll make a difference by helping our team members and our residents realize their full human potential. Learn more at www.HGcareers.org

Come see what HumanGood has to offer!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.