Resident Service Aide (Evening Shift)

The Bristal Assisted Living; Village of Amityville (NY); On-site; USD 25,000 - 30,000; Part time

Job summary

The Bristal Assisted Living is seeking a Resident Services Aide to provide compassionate, person-centered care for residents in our assisted living and memory care divisions. The RSA will assist with activities of daily living and instrumental activities of daily living, upholding residents’ dignity and privacy while supporting independence.

Responsibilities include documentation in EHR, collaboration with families and the healthcare team, and contributing to a safe, respectful, and engaging

Qualifications

• Experience providing person-centered care in assisted living settings.
• Ability to assist Residents with ADLs and IADLs.
• Strong communication and interpersonal skills.

Responsibilities

• Assist Residents with daily activities and personal care as outlined in ISP.
• Support meal service and assist with menu selection.
• Document care provided in health records and communicate with care team.
• Work collaboratively with Residents, families and health care professionals to promote safety and comfort.

Skills

Empathy

Patience

Active Listening

ADL Assistance

Job description

The Resident Services Aide (RSA) plays a vital role in providing compassionate and supportive care to residents in both the assisted living and memory care divisions. Primary responsibility is to assist Residents with their activities of daily living (ADLs) and certain instrumental activities of daily living (IADL) using a person-centered care approach to promote Resident choice, purpose and meaning in daily life. Person-centered care means that the Residents are supported in achieving their highest level of physical, emotional, and psycho-social well-being. This position requires empathy, patience, and a commitment to enhancing the quality of life for those in our care.

Following the Resident’s Individual Service Plan (ISP), the RSA is expected to place a premium on active and empathetic listening to and observing of the Resident, to assure adaption to each Resident’s changing needs regardless of his/her cognitive ability.

Schedules Available:

Casual - Friday and Saturday 3pm-11pm

Part-Time - Sunday, Monday and Tuesday 3pm-11pm

The RSA is expected to:

1. Promote the individuality of each Resident.
2. Offer each Resident dignity and respect.
3. Support each Resident’s right to privacy.
4. Foster the Resident’s independence by assisting with and not doing for (as directed by ISP).
5. Support the needs of the Resident’s families and friends.
6. Document services provided in the health record (electronic EHR and/or paper) at time of service (live time documentation).
7. Notify supervisor immediately of changes in resident condition including incidents.
8. Provide a supportive, safe, and caring environment.
9. Work collaboratively with the Resident, their family and health care team.
10. Respect the Resident’s right to choose.

DUTIES AND KEY RESPONSIBILITIES:

1. The Resident Services Aide assists Residents in Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADL) as directed from each Resident’s Individual Service Plan and/or as needed and indicated. This may include reminders, supervision, and/or partial or complete assistance with:
2. Showering
3. Routine and special skin care
4. Selection of clothing
5. Dressing, undressing
6. Grooming (washing and combing hair, cleaning nails (no clipping), shaving, make-up)
7. Oral hygiene including denture care
8. Toileting and incontinence care (including assistance with urinal and/or commode)
9. Escorting
10. Validation of feelings, encouragement, hand-over-hand guidance, empathetic listening, redirection
11. Nutrition and hydration
12. Hearing Aides, eyeglasses, prosthetic devices, personal equipment and belongings
13. Telephone
14. Laundry
15. Obtain weights monthly or more frequently as directed by DOW and enter weights in EHR.
16. Physical assistance with mobility (transfers, ambulation, assistance with wheelchair use, climbing and descending stairs)
17. Mechanical transfers (HHA certified only)
18. Assist resident with medical equipment such as oxygen, nebulizers, sleep apnea equipment (HHA certified only)
19. Assist resident with care of indwelling/external urinary catheter, ileostomy & colostomy (HHA certified only)
20. Total feeding assistance (HHA certified only)
21. Other clinical assistance within the scope of certification as directed by DOW and/or DOR.

1. Assist Residents with meal service including but not limited to:
2. Serving meals in Reflections following proper serving techniques
3. Clearing tables in Reflections following proper techniques
4. Assuring proper meal is provided to residents
5. Maintaining knowledge of the types of diet/texture modifications provided
6. Assisting with meals, i.e., cutting into easier sized pieces, hand over hand assistance, etc. as needed
7. Ensuring any meal trays, as directed by DOW/Supervisor, to be provided in resident room are delivered and removed from resident’s room promptly
8. Assisting residents with menu selection
9. Providing in-between meals for residents who do not enjoy remaining seated for long in Reflections.

1. Participate in resident activity programs as directed by DOW, DOR or Supervisor, sometimes independently of the Programming Department.
2. Lead programs when directed or assigned to do so
3. Invite, encourage, and assist with resident participation in programs

1. The RSA will understand and follow company policy and State Department of Health Regulations for documentation, notification, and responding to emergencies:
2. Incident reporting including:
3. Identifying and responding to an incident and/or an unusual occurrence
4. Following the chain of command for notification of incident occurrence including immediate notification to supervisor
5. Community’s safety plan, Emergency and Disaster Plan
6. Identifying and responding to emergencies such as:
7. Resident falls
8. Resident elopement
9. Change in Residents’ physical and/or mental and or emotional status;
10. Need for transfer to hospital
11. Resident death
12. Resident abuse or neglect (suspected or actual)
13. Building evacuations
14. Fire
15. Facility failures such as no heat, hot water, water, air conditioning, elevator service
16. Resident/Family complaints and/or grievances
17. Report to immediate Supervisor
18. Understand and appropriately utilize the Emergency Response System (ERS):
19. Re-set pendants and door alarms and pull cords
20. Carry functional communication device (walkie/beeper) at all times when on duty
21. Answer pendants, door and pull cord alarm promptly for all residents regardless of assignment
22. Respond to Reflections exit alarms immediately
23. Sign in and out any ERS/Care Documentation equipment
24. Change in Residents physical, emotional, behavioral, mental status:
25. EHR alerts and verbal notification to DOW/DOR of Shift Supervisor/Lead Aide
26. Daily shift communication meeting
27. Resident and/or family complaints and/or grievances will be immediately reported to DOW/DOR or Shift Supervisor/Lead Aide in the absence of DOW/DOR
28. Sign all appropriate logs and documents, etc. including EHR live-time documentation;
29. Assure residents attend all meals and document same in EHR ensuring:
30. Every Resident is accounted for
31. Follow-up each Resident absence (immediately)
32. Notification to DOW/DOR or Shift Supervisor/Lead Aide of any resident unable to attend meal or whereabouts unknown
33. Enter correct information in EHR meal service task

1. Follow infection control procedures:
2. Maintain asepsis in hand hygiene, linen handling, cleaning of equipment
3. Assure compliance with infection control policy including appropriate use of personal protective equipment when indicated, exposure(s), communicable disease