Resident Manager - (Live -In) Pasadena

The Salvation Army ARC Pasadena; Pasadena (CA); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Stores Discounts

Great Work Perks Discounts

AFLAC Insurance

Employee Assistance Program (EAP)

Job summary

The Salvation Army ARC Pasadena is seeking a dedicated Resident Manager to oversee facility operations and supervise staff and residents on-site. You will support the daily functions of the residence, coordinate maintenance, safety, and programming, and provide guidance to beneficiaries as part of a recovery-focused program.

Primary duties include supervising desk, canteen, and housekeeping operations, managing supplies, and driving a Salvation Army van for events.

Qualifications

• High School diploma or GED required.
• Must possess integrity, resourcefulness and initiative.
• Experience supervising others is desirable.
• California residents must have a valid Class B license with passenger endorsement or obtain one within 45 days.

Responsibilities

• Oversee facility maintenance including grounds, buildings, and janitorial operations.
• Supervise residence desk, canteen, laundry, and staff; provide training as needed.
• Coordinate security, safety, and incident reporting for residents.
• Drive Salvation Army passenger van for program activities and events.
• Maintain records and coordinate coverage with the Center Administrator.
• Ensure confidentiality and uphold program policies.

Skills

Integrity

Resourcefulness

Initiative

Self-improvement

Education

High School graduate or GED

Recovery program involvement (preferred)

Tools

Driver's License (Class B w/ passenger endorsement)

Job description

• Travel Required : Yes

Description

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees.

ABOUT OUR PROGRAM TEAM

Become part of the dedicated team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to “Do The Most Good” at our Pasadena ARC, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem-solving, and teamwork skills while contributing to the success of our Program and its participants.

NOTE: When submitting your application, please ensure all fields are completed. Incomplete applications may not be considered during the screening process.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Employee Stores Discounts
• Great Work Perks Discounts (amusement parks, museums, services, and more!)
• AFLAC Insurance
• Employee Assistance Program (EAP)

As our enthusiastic and hardworking Resident Manager, you will be responsible for (but not limited to):

FACILITY MANAGEMENT

• Ensure proper maintenance of grounds and buildings, scheduling needed repairs and other maintenance work within guidelines provided by the Administrator.
• Provide routine supervision of residence desk, canteen, laundry, and janitorial staff including such training as needed in canteen operations, laundry operations, proper phone procedures and customer relations for deskmen, and appropriate safety requirements for cleaning supplies.
• Supervise inside or outside workers for special projects or repairs.
• Order needed supplies for proper operation of the residence including canteen, janitorial, and office.

BENEFICIARY SUPERVISION

• Provide orientation of new beneficiaries to the requirements of the residence and the program.
• Assigning rooms including private rooms in accordance with set procedures. Conduct random locker checks as required by review standards, but not less than once per month.
• Monitor, facilitate, supervise beneficiary activities including prescription medications, house meetings and devotions, and adding items to Personal Property Statements.
• Provide short-term crisis counseling.
• Provide recreational programming for residents. Participate in all activities at the residence, maintaining open relationships with all of the residents.
• Supervise and/or administer Breathalyzer testing when requested by Rehabilitation Services staff or when beneficiaries return to the residence.
• Supervise collection of urine test specimens, ensuring that proper security procedures are adhered to including labeling and transport.
• Act as a role model for beneficiaries, both as a resident of the ARC and as a man in recovery, in personal dress and in general behavior.
• When required prepare and submit ARCC-210 forms in accordance with current policies.
• Make security rounds each evening before retiring.
• Ensure that fire drills in the residence are held on a regular basis.
• Maintain good order and discipline without favoritism in accordance with policies. Discharge when appropriate those beneficiaries whose behavior warrants such a consequence.
• Help coordinate special events at the facility in cooperation with the Center Administrator. These events include holiday events, retreats, intern dinners, and others as scheduled.
• Drive a Salvation Army passenger van as part of his duties.
• Maintain necessary records and statistics as directed.
• Maintain duty driver list ensuring availability of drivers for required functions including driving program participants, if applicable, as routinely scheduled.
• Coordinate vacation time with Center Administrator to ensure that coverage for all functions is provided.
• Know ARC Safety Regulations for the residence and ensure that staff and beneficiaries follow these safety requirements.
• Maintain confidentiality in accordance with established policies and laws to help maintain the integrity of the total program.
• Overtime. All overtime must have the written approval of the Center Administrator.
• Perform other duties as assigned by the Center Administrator.

Qualifications to be considered for this position:

• High School graduate or equivalent (GED).
• Program graduate with continuing involvement in a program of recovery is preferred, but not required.
• Ability to supervise beneficiaries as revealed by experience, training, and/or interview.
• Possess a valid Driver’s License for state of employment with acceptable driving record required. (Note: California employees must have a ‘Class B’ with passenger endorsement within 45 days)
• Integrity, resourcefulness, initiative and evidence of self-improvement.
• Demonstrate ability to support and apply the philosophy and goals of The Salvation Army Adult Rehabilitation Center Program as stated in the Mission Statement.
• If chemically dependent, shall be free of and have had at least one year free of any chemical abuse or dependency.
• Must reside on-site in room designated for Residence Manager.

Schedule

Work schedules are determined by Program Administrator and employee must be flexible to always ensure adequate support.

Travel Required

Yes . transport program beneficiaries for special events or meetings

Qualifications

Education

Required

High School or Equivalent or better.

Experience

Preferred

some supervision

Licenses & Certifications

Required

Driver's License

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.