Resident Lifestyle Coordinator - Melbourne, FL

Greystar; Orlando (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Holidays

Birthday off after 1 year

401(k) with company match

Parental leave

Job summary

Greystar seeks a Lifestyle Coordinator to support daily community management, tours, events, and resident programs. You will assist leasing teams, coordinate guest services, and help maintain a vibrant resident experience across property operations.

The role partners with the Community Manager to drive retention, schedule activities, and communicate with residents via email and portals. A background in hospitality or property mgmt is preferred.

Qualifications

• Experience in property management, hospitality, or similar resident services.
• Strong communication and interpersonal skills for staff and residents.
• Ability to plan events, coordinate programs, and support leasing goals.

Responsibilities

• Greet prospects and residents, assist with tours, and support move‑in processes.
• Answer calls, route inquiries, and manage messages for the Lifestyle team.
• Coordinate calendars, events, newsletters, and resident portal postings.
• Develop and evaluate programs and activities with outcome metrics.
• Assist with budgets related to community activities and retention initiatives.

Skills

Guest relations

Event planning

Sales & marketing support

Communication

Budgeting input

Tools

Email management

Calendar management

Job description

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

The Lifestyle Coordinator plays an integral role in the support of the day-to-day management of the community to achieve community goals surrounding resident retention. This role works closely with the Community Manager and leasing professionals to assist in the move-in process, the creation and coordination of programs and resident events, and with all aspects of sales and marketing for the community.

Responsibilities

• 1. Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed.
• 2. Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with completed service request call backs as necessary.
• 3. Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
• 4. Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• 5. Ensures all amenities are in tour condition and prepared for resident use.
• 6. Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
• 7. Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses, Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
• 8. Monitors and responds to Lifestyle E‑mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
• 9. Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings.
• 10. Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
• 11. Provides input into the development of budgets within the property portfolio as it relates to planned activities and resident retention. Manage expenses to budget.

Additional Compensation

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location. Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance. Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
• Generous Paid Time off.
• All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays.
• Plus your birthday off after 1 year of service!
• Additional vacation accrued with tenure.
• For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
• Employee Assistance Program.
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
• Charitable giving program and benefits.
• *Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Equal Opportunity Statement

Greystar is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, military or veteran status, or any other characteristic protected by applicable law.

Core Values

• Integrity We stay true to the highest ethical standards and principles, and are honest, trustworthy, humble, and respectful in all of our words and actions.
• Equality We celebrate individual differences, encourage diversity of thought, provide equality of opportunity, and cultivate an environment where all individuals are seen, treated, and valued equally.
• Professionalism We proudly present a positive, dignified, and businesslike image at all times through our appearances, behavior, and interactions with others.
• Accountability We take responsibility and accept ownership for our words, actions, tasks, and results, and respectfully hold others to the same standard.
• Service We make service our top priority by giving our time, knowledge, and experience to serve the needs of our customers, community, and team members.
• Teamwork We work together to accomplish goals, solve problems, and enrich our work environment.