Resident-Focused Property Manager for Affordable Housing

RELATED; Chelsea (MA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k) and financial wellness

Mental health resources

Fertility benefits

Volunteer donation match

Training & advancement

Job summary

Related Affordable is seeking a proactive Community Manager to lead our 71-unit Chelsea, MA affordable housing community. You will guide a small team, oversee leasing, budgeting, and compliance with HUD, LIHTC, and other programs, and promote a safe, welcoming environment for residents.

This role emphasizes financial oversight, resident relations, and continuous improvement, with opportunities for professional growth and a strong benefits package.

Qualifications

• 3+ years of property management experience.
• Expertise in affordable housing programs (Project-Based Section 8, LIHTC, etc.).
• Strong financial acumen, including budget management and accounting principles.
• Experience with RealPage, OneSite, and JD Edwards (or similar property management software).
• Proven leadership skills with direct supervisory experience.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Responsibilities

• Lead and inspire your team, including hiring, training, and evaluating office and maintenance staff.
• Oversee leasing, marketing, recertifications, and administrative functions.
• Ensure seamless financial operations, including accounts payable/receivable, rent collection, and delinquency management.
• Build strong relationships with residents and handle tenant/landlord relations, including conflict resolution.
• Maintain compliance with affordable housing programs (HDC, HCR, HUD, LIHTC, etc.).
• Supervise property maintenance and ensure timely, high-quality service.
• Develop and manage the property’s financial budget.
• Prepare key reports to track performance and identify opportunities for improvement.
• Take on special projects that enhance the community and drive operational success.

Skills

Team leadership

Budget management

Financial acumen

Resident relations

Regulatory compliance

Staff training

Tools

RealPage

OneSite

JD Edwards

Job description

Related Affordable is seeking a proactive Community Manager to lead our 71-unit Chelsea, MA affordable housing community. You will guide a small team, oversee leasing, budgeting, and compliance with HUD, LIHTC, and other programs, and promote a safe, welcoming environment for residents.

This role emphasizes financial oversight, resident relations, and continuous improvement, with opportunities for professional growth and a strong benefits package.