Resident Experience Specialist

Hunt Companies, Inc.; Del Rio (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Hunt Military Communities seeks a Resident Services Specialist in Del Rio, TX to coordinate resident requests with the property management team and maintain community appearance. The role supports leasing functions, exceptional customer service, and compliance with company policies.

You will manage resident files, process move-ins/outs, and assist with inspections and lease administration, contributing to resident retention and overall community success.

Qualifications

• High school diploma or GED required.
• Bachelor's degree preferred in Business Administration, Property Management, or related field.

Responsibilities

• Serve as the primary contact for resident inquiries.
• Coordinate and assist with resident requests with the property management team in YARDI.
• Maintain high levels of customer service and resolve concerns promptly.
• Inspect model and vacant homes for tours as needed.
• Administer move-in leases and inspect homes with residents.
• Coordinate notices to vacate, pre-inspections, move-outs, and final inspections.
• Monitor rental balances and ensure correct charges in YARDI.
• Maintain curb appeal and appearances of office, amenities, and communities.
• Conduct follow-up calls to ensure work orders are completed to residents' satisfaction.
• Assist Community Director/Community Manager and Leasing team as needed.
• Participate in monthly functions to aid resident retention.

Skills

Leasing

Customer service

Communication

multitasking

Education

High school diploma or GED

Bachelor's degree in business or property management

Tools

YARDI

Job description

Hunt Military Communities seeks a Resident Services Specialist in Del Rio, TX to coordinate resident requests with the property management team and maintain community appearance. The role supports leasing functions, exceptional customer service, and compliance with company policies.

You will manage resident files, process move-ins/outs, and assist with inspections and lease administration, contributing to resident retention and overall community success.