Resident Experience Manager | Property Ops & Service

KMG Prestige, Inc.; Chicago (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

401k (with employer match)

Flexible Spending Account

Paid Time Off

Parental Leave

Tuition Reimbursement

Life & Disability Insurance

Pet Insurance

Employee Referral Program

Employee Assistance Program

Annual Merit Reviews

Job summary

KMG Prestige is seeking a Community Manager in Chicago, IL at Lafayette Plaza. The role focuses on delivering superior customer service, overseeing daily operations, and maintaining a positive, resident-friendly community.

Responsibilities include handling resident concerns, rent collection, marketing the community, and leading the site staff to ensure high standards and occupancy goals.

Qualifications

• Property management experience required.
• Certifications such as COS, TCS, CPM or ARM are a plus.
• Demonstrated leadership abilities.
• Budgeting experience.
• Customer service mindset.
• Proficiency with Microsoft Word and Excel.
• Ability to obtain Real Estate Salesperson License (company-paid).

Responsibilities

• Oversee daily operations of the apartment community.
• Handle resident concerns and rent collection.
• Market the community to attract new residents.
• Lead the site staff and coordinate with maintenance.

Skills

Property management experience

Leadership abilities

Customer service mindset

Budgeting experience

Education

COS/TCS/CPM/ARM certifications

Real Estate Salesperson License (company-paid)

Tools

Microsoft Word

Microsoft Excel

Job description

KMG Prestige is seeking a Community Manager in Chicago, IL at Lafayette Plaza. The role focuses on delivering superior customer service, overseeing daily operations, and maintaining a positive, resident-friendly community.

Responsibilities include handling resident concerns, rent collection, marketing the community, and leading the site staff to ensure high standards and occupancy goals.