Resident Experience Manager (Property Leadership)

KMG Prestige; Grand Rapids (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Telemedicine

401k (with employer match)

Flexible Spending Account

Paid Time Off

Parental Leave

Tuition Reimbursement

Life & Disability Insurance

Pet Insurance

Employee Referral Program

Employee Assistance Program

Annual Merit Reviews

Job summary

KMG Prestige is seeking a Community Manager for Grand Rapids, MI at Diamond Place I & II. This role focuses on delivering superior resident services, overseeing daily operations, and leading site staff to achieve leasing and occupancy goals.

The ideal candidate will have property management experience, knowledge of tax credit and market-rate properties, and strong budgeting and customer service skills. The company offers comprehensive benefits and growth opportunities.

Qualifications

• Experience in property management or multi-family housing operations.
• Familiarity with tax credit and market-rate properties.
• Proven leadership capabilities and ability to manage a team.
• Budget management experience within a property or portfolio.
• Strong customer service orientation and resident relations.
• Proficiency with Microsoft Word and Excel.
• Licensing: ability to obtain Real Estate Salesperson license (company paid).

Responsibilities

• Oversee daily operations of the apartment community.
• Handle resident concerns and maintain high resident satisfaction.
• Oversee rent collection, marketing, and site staff leadership.

Skills

Property management

Tax credit & market rate experience

Leadership abilities

Budgeting

Customer service mindset

Microsoft Word

Microsoft Excel

Real Estate Salesperson License (paid)

Tools

Microsoft Word

Microsoft Excel

Job description

KMG Prestige is seeking a Community Manager for Grand Rapids, MI at Diamond Place I & II. This role focuses on delivering superior resident services, overseeing daily operations, and leading site staff to achieve leasing and occupancy goals.

The ideal candidate will have property management experience, knowledge of tax credit and market-rate properties, and strong budgeting and customer service skills. The company offers comprehensive benefits and growth opportunities.