Resident Experience Assistant (Leasing & Events)

American Campus Communities; Tampa (FL); On-site; USD 17,000 - 25,000; Part time

Job summary

American Campus Communities is seeking a part-time Community Assistant at Avalon Heights in Tampa, FL. The role focuses on leasing, marketing, and delivering exceptional resident experiences under ACC standards. You will handle tours, inquiries, and events while maintaining strong customer service.

Graduate or in-progress degree programs are expected; the schedule includes evenings, weekends, and on-call shifts as needed to support turnover and community operations.

Qualifications

• Degree or certificate program must be in progress.
• Leasing and marketing duties include tours and inquiries.
• Evening/weekday/weekend/holiday shifts may be required.

Responsibilities

• Close sales by scheduling tours, following up with leads, and processing inquiries.
• Maintain guest cards and enter data into Salesforce.
• Participate in Turn, Move-In, Move-Out processes.
• Plan and execute marketing events and social media campaigns.
• Provide excellent customer service and uphold ACC standards.

Skills

Customer service

Sales

Leasing

Tour conducting

Social media

Teamwork

Education

Bachelor's degree in progress

Tools

Salesforce

Job description

American Campus Communities is seeking a part-time Community Assistant at Avalon Heights in Tampa, FL. The role focuses on leasing, marketing, and delivering exceptional resident experiences under ACC standards. You will handle tours, inquiries, and events while maintaining strong customer service.

Graduate or in-progress degree programs are expected; the schedule includes evenings, weekends, and on-call shifts as needed to support turnover and community operations.