Resident Engagement Specialist

Coterie Senior Living; New York (NY); Vor Ort; USD 52.000 - 68.000; Vollzeit

Benefits dieser Stelle

Paid holidays and PTO

Annual anniversary rewards

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Enrollment varies by location

Zusammenfassung

Coterie Senior Living, a premier senior living community, seeks a Resident Engagement Program Specialist to coordinate engaging daily activities for AL/IL residents and foster a strong sense of community.

This role partners with the Resident Engagement Director to plan events, lead programs, and manage participant records, with a focus on wellbeing and staff collaboration. Flexible schedule required, including weekends and holidays.

Qualifikationen

• Experience with geriatric residents or cognitive impairment preferred.
• Strong communication skills in one-on-one and small group settings.
• Vaccination as required by state regulations.
• Valid driver’s license required; may drive company or personal vehicle.
• Ability to operate office and AV technology; flexible scheduling incl. weekends/evenings/holidays.

Aufgaben

• Lead Community Programming with the Resident Engagement Director to plan and schedule events.
• Lead Resident Engagement programs and participate in evaluation activities.
• Maintain records of programs, participation, and state-mandated reporting.
• Market Engagement Calendar and update daily events as needed.
• Develop programming aligned with residents' interests and community standards.
• Collaborate with staff to implement programs across all service offerings.

Kenntnisse

Communication skills

Technology proficiency

Driver's license

Customer engagement

Ausbildung

HS Diploma/GED or 4-year college degree

1–3 years related experience

Tools

Word/Excel/Email

AV systems

iPad/tablets

Jobbeschreibung

Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.

From stunning architecture and thoughtful design to state-of-the-art fitness facilities and curated culinary offerings, every aspect of life at Coterie is meant to support the individual - and community - in reaching new heights. We elevate wellness and strive to anticipate every need to offer a life more inspired.

Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Community employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees.
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)
• Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

• High school diploma, general education degree (GED) and or/ four (4) year college degree; or one (1) to three (3) years related experience and/or training; or an equivalent combination of education and experience.
• Must be fully vaccinated and provide vaccination record card at time of hire.
• Expertise in one of the following areas: wellness, fitness, arts & humanities, or music therapy.
• Certification by an organization that has NCAA Accreditation such as the American College of Sports Medicine preferred.
• Training and/or experience working with geriatric individuals and/or persons with cognitive impairment preferred.
• Required certification(s) based on current state regulations.
• Strong communication skills. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Ability to effectively operate technology including computers (Word, Excel, email), iPad/tablets and AV systems.
• Must possess valid driver’s license; position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must satisfactorily meet and be in compliance with Atria motor vehicle policy standards.
• Ability to work varied schedules to include weekends, evenings and holidays.

The Resident Engagement Program Specialist leads assigned programs and activities of interest for our AL/IL residents. This individual promotes well-being by coordinating thoughtful daily activities that inspire residents to participate, forming a strong sense of community.

Lead Community Programming

• Partner with the Resident Engagement Director to create, plan and schedule community events and programs.
• Lead Resident Engagement programs and participates in program evaluation activities.
• Maintain records of all programs, resident participation, and acceptance of each program by residents as required by state law.
• Properly market Engagement Calendar and ensure daily events are posted and updated with any changes in a timely manner.
• Understand the community’s interests and create programming that inspires participation. Adapt and change when necessary.
• Utilize resident Company Program Guide Library for program planning ideas and execution.
• Partner with all Resident Engagement staff to ensure adaptation, and program implementation across all service offerings.
• Engage and motivate residents resulting in program participation.

Support Residents Upon Move-In

• Greet new residents making a special effort to include and engage them in programs and introduce them to others in the community with similar interests and backgrounds.
• Schedule time with new residents to tour the fitness center and other amenities.
• Complete Atria Resident Discovery surveys for new residents.
• Assist in decorating the community according to community First Impression Standards.

Memory Care Duties

• Partner with the Memory Care Resident Engagement team in the planning, coordinating and implementation of overall community daily programs.
• Capture individual resident Life Story information (life history and preferences) and utilize effective approach and redirection techniques when applicable.

Other Duties

• May be requested to participate and obtain third-party certification(s) such as Mayo Clinic Wellness Coach certification.
• May drive company vehicle from community to social and other various destinations.
• May perform other duties as needed and/or assigned.