Resident Engagement Manager

Brookdale

Albuquerque (NM)

On-site

USD 42,000 - 66,000

Full time

14 days+
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Benefits offered by this job

Medical insurance
Dental insurance
Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages
ID theft protection
Pet insurance
Paid Time Off
Paid holidays
Life insurance
Adoption benefit
Disability insurance
FSA
HSA
Life and dependent life insurance
Accident insurance
Critical illness insurance
Hospital indemnity insurance
Tuition reimbursement

Job summary

Brookdale is seeking a Resident Engagement Manager in Albuquerque, NM to foster meaningful connections among residents and plan engaging activities. You will collaborate with the community leadership team and residents to create a monthly calendar aligned with interests, while coordinating events that enrich life within the community.

The role emphasizes a person-centered approach, resident well-being, and active participation in community activities, with opportunities for career advancement in

Qualifications

  • Requires at least one year of direct experience with adults.
  • Leadership experience and a degree in a related field are preferred.

Responsibilities

  • Utilizes a person-centered approach to aging and builds relationships among residents.
  • Develops a monthly calendar with residents based on shared interests.
  • Collaborates with community leadership to plan and execute special events (holidays, family, educational, marketing).
  • Plans and schedules meaningful resident engagement outside the community, potentially driving a community vehicle.

Skills

Leadership experience
People skills

Education

Related field degree

Job description

Job Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.

Job Description
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Grow your career with Brookdale! Our Resident Engagement Managers have opportunities for advancement by exploring a new career in positions such as Clare Bridge Program Managers and Resident Engagement Directors.

Make Lives Better Including Your Own.

You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part And Full Time Benefits Eligibility
  • Medical, Dental, Vision insurance
  • 401(k)
  • Associate assistance program
  • Employee discounts
  • Referral program
  • Early access to earned wages for hourly associates (outside of CA)
  • Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
  • Paid Time Off
  • Paid holidays
  • Company provided life insurance
  • Adoption benefit
  • Disability (short and long term)
  • Flexible Spending Accounts
  • Health Savings Account
  • Optional life and dependent life insurance
  • Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
  • Tuition reimbursement

Base pay in range will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.

Responsibilities
  • Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
  • Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.
  • Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
  • Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.

This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by their supervisor.

Qualifications
Education and Experience

Requires at least one year of direct experience with adults. Leadership experience and a degree in a related field are preferred (therapeutic recreation, gerontology, health care, education or other related field)

Certifications, Licenses, And Other Special Requirements

Must have a valid driver’s license and may be required to obtain a commercial driver’s license based on the needs of the community

Management/Decision Making

Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness, or a combination of these.

Physical Demands and Working Conditions
  • Standing
  • Walking
  • Sitting
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Ability to lift: up to 50 pounds
  • Vision
  • Requires interaction with co-workers, residents or vendors
  • Occasional weekend, evening or night work if needed to ensure shift coverage
  • On-Call on an as needed basis
  • Possible exposure to communicable diseases and infections
  • Exposure to latex
  • Possible exposure to blood-borne pathogens
  • Possible exposure to various drugs, chemical, infectious, or biological hazards
  • Subject to injury from falls, burns, odors, or cuts from equipment
  • Requires Driving: Drives residents (Tier 1)

Brookdale is an equal opportunity employer and a drug-free workplace.

About Us
Brookdale is a Great Place to Be:
  • Gracious hospitality and neighborliness for our residents and families.
  • Home-like feel and all-around comfort for residents and visiting family members.
  • Entertaining events and gatherings so our residents can find connections in groups and 1:1 settings.
  • Industry leader in clinical care.
  • Nationwide company with 589 communities as of November 30, 2025, offering many opportunities to grow and learn as a sales professional.
  • Extensive corporate support including a robust training program.
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