RESIDENT DISTRICT MANAGER - CHARTWELLS K-12 FOOD SERVICE

Chartwells School Dining Services K12; Stamford (CT); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Job summary

Chartwells K12 is seeking a Resident District Manager to lead foodservice operations for a large Stamford, CT district. You will oversee the account team, manage financial results, and serve as the client liaison to ensure service excellence and district nutrition goals.

The role emphasizes leadership, accountability, and the ability to drive safety, profitability, and quality across the program. A strong track record in K12 foodservice management is required.

Qualifications

• Bachelor's degree in a relevant field and 10+ years in K12 foodservice management.
• Proven leadership of a business and a team with strong customer service.
• Strong financial acumen and ability to manage budgets.

Responsibilities

• Lead a large account F&B team and client relationships.
• Drive profitability and KPIs including safety and engagement.
• Oversee compliance, safety, and audits within the district account.

Skills

Leadership experience

Customer service

Financial acumen

Initiative

Critical thinking

Communication

Multitasking

Prioritization

Organization

Inclusion mindset

Education

Bachelor's degree + 10 years K12 foodservice mgmt

Tools

Microsoft Office

POS software

Job description

Chartwells K12

Salary: $110,000 - $120,000

Other Forms of Compensation: Yearly Bonus

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

Chartwells K12 is hiring a Resident District Manager (RDM) to lead F&B for a large school district in Stamford, CT. In this senior leadership role, you will serve as Chartwells point of contact for the client(s) as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids.

Key Responsibilities

• Leads, manages, and inspires a diverse team at a large account, with the goal of providing top-notch service to the client, students, and community
• Drives and develops self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensures decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Fosters a culture of transparency, understanding, education, safety, and accountability at the account
• Serves as the representative/brand ambassador of the Chartwells team within the district and community; attends key client and community events
• Ensures client needs are met or exceeded, we retain the account, find cross-sell opportunities, and assist in rebid process as directed
• Supports functional areas of operation, including but not limited to safety, marketing, nutrition, finance, HR and culinary
• Ensures adherence to local, state, federal and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reporting on time
• Champions development within the account; conducts performance evaluations, along with succession planning for the account; has full understanding of all roles within operation
• Owns the financial results for the account, and works with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures

Required Qualifications

• Educational minimum and work experience per USDA Professional Standards for the account(s)

Preferred Qualifications

• Bachelor's degree and minimum of ten (10) years of management experience in K12 foodservice.
• Is well-versed in all aspects of foodservice management with a proven track record of success
• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Chartwells Schools is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12 are offered many fantastic benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave

  Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

  https://www.compass-usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

  Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/