Resident Director

Hunter Super Techs - TurnPoint; Statesboro (GA); On-site; USD 52,000 - 68,000; Full time

Job summary

Asset Living seeks a Resident Director to oversee all aspects of resident relations, leasing, and marketing at the property, working closely with the Community Manager to foster a positive student living environment and support university objectives. The role requires effective leasing leadership and a proactive approach to resident satisfaction.

The position involves campus collaboration, on-site presence, and execution of annual marketing plans to sustain occupancy and community engagement.

Qualifications

• Oversee resident relations, leasing, and marketing.
• Lead leasing team to achieve occupancy goals.
• Coordinate academic-related services with faculty and residents.

Responsibilities

• Strategic leasing management to maximize occupancy.
• Regular daily on-site presence is required.
• Ensure staff leasing and documentation procedures are followed.
• Audit lease files for policy adherence.
• Address resident concerns to ensure satisfaction.
• Develop programs and promotions to retain residents.
• Show and lease units and process move-ins.
• Manage resident relations.
• Plan academic-related services in collaboration with faculty.
• Coordinate monthly newsletters and educational events.
• Oversee student and community development with CA/RA staff.
• Oversee marketing management.
• Assist in creating annual marketing plan and budget.
• Execute marketing campaigns to drive traffic.
• Monitor leasing and renewal progress.
• Coordinate leasing/renewal events.
• Maintain knowledge of property and market conditions.
• Apply sales and marketing strategies to hit occupancy.
• Assist with staff screening, hiring, training, and coaching.

Skills

Leasing

Marketing

Staff supervision

Customer service

Property management

Job description

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead byexample, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voiceis heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join AssetLiving, you become part of a dynamic team that thrives on unity, unique talents, anda universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey andleadership is a shared responsibility.

RESIDENT DIRECTOR

The Resident Director is responsible for overseeing all aspects of resident relations, leasing, and marketing at the property.The Resident Director works closely with the Community Manager to develop and maintain a residential environment conducive to the overall development of the students in support of the academic mission of the University and the goals and pursuits of students. The Resident Director is responsible for effectively leading the leasing team and accomplishing effective leasing, marketing, and positive resident relations.

• Strategic Leasing Management
• Regular/daily onsite attendance is required
• Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date
• Audit all lease files to ensure adherence to policies and procedures
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Effectively show, lease, and move in prospective residents
• Resident Relations Management
• Develop and plan academic-related services/programs in collaboration with faculty, staff, and residents.
• Coordinate Monthly newsletters and implement educational programming model for social events.
• Oversee student and community development with CA/RA staff.
• Marketing Management
• Assist in developing the annual marketing plan and marketing budget
• Implement all marketing efforts and outreach, developing campaigns and assisting with design to generate traffic
• Monitor leasing/renewal progress, focusing on areas needing additional support
• Supervise the planning, preparation, and implementation of all leasing and renewal events as approved by the Community Manager
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
• Assist Community Manager in the use of consistent techniques company directives to screen, hire, train, coach,