Resident Counselor

MercyOne; Des Moines (IA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off

Retirement Plan

Life Insurance

Short & LongTerm Disability

Job summary

MercyOne's House of Mercy in Des Moines is seeking a Resident Counselor for the Night Shift to support education and treatment initiatives in adult programs. You will serve as teacher, coach, mentor, and role model to residents and their children, facilitating life skills, parenting, and recovery activities within a compassionate, structured setting.

The role requires a Bachelor’s in a human services field, preferred CADC, and relevant certifications; a flexible, team-focused environment is

Qualifications

• Bachelor’s degree in a human services related field preferred.
• CADC Certification preferred.
• Heartsaver AED certification within four months of hire.
• Valid driver’s license required; must meet Mercy’s safety standards.
• Medication Management Certification within three months of hire.

Responsibilities

• Establish rapport and develop a therapeutic relationship with clients and their children.
• Participate in admission process with warmth and empathy.
• Intervene when behaviors deviate from expectations and model conflict resolution.
• Facilitate Life Skills groups and daily living skills mentoring.
• Provide education and treatment supports for substance use, parenting, and mental health.

Skills

Rapport building

Therapeutic communication

Conflict resolution

Mentoring/coaching

Group facilitation

Education

Bachelor’s degree in human services related field

CADC Certification (preferred)

Job description

Employment Type: Full time
Shift: Night Shift
Description: House of Mercy: Rehabilitation Center for Women with Addiction
Full-Time Night Shift: 11pm - 7am
The MercyOne Resident Counselor supports the educational and treatment related initiatives of House of Mercy’s adult programs. Primarily serves as a teacher, coach, mentor, and role model to adult resident’s and their children. Supports clients through the provision of education and treatment supports in connection with identified clinical initiatives and interventions in the areas of: chemical dependency; daily living skills; parenting; self-sufficiency; behavioral/mental health; and, relationships. Provides behavioral health intervention services to identified children and adults.

Essential Functions

• Establishes rapport and develops a therapeutic relationship with assigned clients. Consistently maintains and employs a therapeutic perspective/approach when dealing with clients, their children, visitors and staff. Maintains appropriate professional boundaries avoiding dual relationships.
• Participates in the admission process for all adult halfway house/residential care program residents utilizing a warm, compassionate and empathic manner to ensure that they feel welcome, appreciated, and understood. Orients new residents to program guidelines and expectations.
• Observes resident interactions, appropriately intervenes when behaviors are not consistent with expectations, and teaches/coaches/role models conflict resolution/problem-solving skills as a means for effectively managing differences.
• Facilitates Life Skills groups teaching essential skills necessary for independent living. On a daily basis models and mentors residents and their children on basic living tasks.
• Provides education and treatment supports in connection with identified clinical initiatives and interventions in the areas of: substance use disorders; daily living skills; parenting; self-sufficiency; behavioral/mental health; and, relationships.

Schedule

Night Shift (11pm - 7am)

Minimum Knowledge, Skills and Ability Required

• A Bachelor’s degree in a human services related field from an accredited program, preferred.
• CADC Certification, preferred.
• Heartsaver AED (Infant, Child and Adult) within four (4) months of hire.
• Valid Driver’s/Chauffeurs License required, must meet Mercy’s Motor Vehicle Safety Standards, must be at least 18 years of age and be eligible to drive per Iowa state law.
• Medication Management Certification to be completed within three (3) months of hire.

Proof of completion of Mandatory Reporter abuse training specific to population served within thirty (30) days of employment.

Benefits

• Medical, Dental, Vision effective on start date
• Paid Time Off
• Retirement Plan with company match and annual contribution
• Life Insurance, Short & LongTerm Diability and much more!

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.