Resident Care Supervisor

StoryPoint; Prior Lake (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

StoryPoint in Minnesota is seeking a Resident Care Supervisor to direct clinical resident care services, deliver a 1440 experience, optimize performance, and lead care staff within our community.

The role requires Assisted Living/Memory Care experience, a health care degree or licensed administrator, and strong supervisory, communication, and organizational skills. You will conduct care conferences, manage admission evaluations, and ensure high-quality resident and family communication.

Qualifications

• Assisted Living/Memory Care experience required.
• Minimum 1 year of dementia or Alzheimer’s resident experience in last 5 years.
• Ability to read and interpret safety and care documents.

Responsibilities

• Lead and manage care team and performance.
• Conduct evaluations and care conferences to ensure appropriate care and staffing.
• Oversee resident and family communication and care planning.
• Ensure 1440 care standards are understood and applied.
• Schedule educational sessions and coordinate with pharmacy for meds.

Skills

Supervisory experience

Leadership

Dementia care

Healthcare communication

Operational leadership

Education

Healthcare degree or licensed administrator

Job description

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The Resident Care Supervisor is responsible for the overall direction of clinical resident care services by delivering a 1440 experience, optimizing performance and leading employee connections within our community.

Required Experience for Resident Care Supervisor:

• Assisted Living/Memory Care experience required. Prior supervisory experience required.
• Earned a degree from an educational institution in health care, mental health or social services profession or be a licensed Health Facility Administrator.
• Minimum of 1 year of experience with dementia or Alzheimer’s residents, or both, within the past 5 years.
• Minimum of 12 hours of dementia-specific training within the last 3 months.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively before groups of customers or employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Proven organization and communication skills.
• Ability to work successfully through complex situations (ability to problem solve).

Accountabilities for Resident Care Supervisor:

• Lead, manage, and overall accountability for your team and their performance.
• Evaluations & Care Conferences for AL/MC: Responsible for ensuring right care, at the right price with the right staff.
• Employee Connection: Lead to Employee First by setting clear expectations, giving and receiving regular and honest feedback, and growing and recognizing your staff.
• Resident & Family Care: Oversee and provide care for our residents and communicate clearly and regularly with their families where appropriate.
• 1440 Care Standard Accountability: Understanding and leading to our 1440 care standards.

Other Key Responsibilities for Resident Care Supervisor:

• Perform admission and ongoing evaluations of residents quarterly, upon return from Hospital or skilled environment, or change of condition (initiate care conference) and use this information to set measurable goals and outcomes for residents that meet the physical, mental, and psychosocial needs.
• Obtain written orders for any necessary changes to care plan.
• Completes 6 hours of dementia-specific training annually to meet the needs or preferences, of cognitively impaired residents and understands current standards of care.
• Verification of MARS/TARS and communicate with pharmacy to assure accuracy of medication & treatment administration.
• Reviews occurrence reports submitted by staff members to determine if an assessment/care conference needs to be performed on an existing resident & address any personnel issues which are identified.
• Schedule educational sessions relating to health for all residents.
• Communication of all emergency policies and provision of updated information to staff.
• Work toward continual improvement of the overall organization.
• Available to work a flexible schedule including on call, weekends, and holidays when necessary.
• Perform other duties as assigned.

General Working Conditions:

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Occasional travel to different locations may be required.

We are fortunate to serve seniors, employers, employees, patients, and each other.

This classification description is intended to indicate the general kinds of tasks and levels of work difficulty that are required of positions given this title and should not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of the employees under her/his supervision. The use of a particular expression or illustration describing duties shall not exclude other duties not mentioned that are of a similar kind or level of difficulty.

Equal Opportunity Employer