Resident Care Director

Gainesville Senior Center; Gainesville (GA); On-site; USD 70,000 - 95,000; Full time

Job summary

Gainesville Senior Center seeks a qualified leader to direct the resident care program, supervising care staff and coordinating services to ensure high-quality care and compliance with state requirements.

You will develop policies, maintain quality assurance, and work with administration to implement safety, training, and patient-centered practices for residents.

Qualifications

• Bachelor’s degree in social work, psychology, gerontology, therapeutic recreation, or equivalent is desired.
• Two years of experience in geriatric care is required.
• Must be able to read, write, speak, and understand English.
• Must be licensed (CNA/LPN/RN) in Georgia and in good standing.

Responsibilities

• Direct and supervise care staff.
• Develop and maintain written care policies, procedures and manuals; coordinate care services.
• Implement plans of correction for state surveys and deficiencies and maintain QA programs.
• Ensure Residents’ Rights, confidentiality and high-quality care; monitor compliance with state regulations.

Skills

Supervisory experience

Empathy

Interpersonal skills

Professionalism

Leadership

Education

Bachelor’s degree in social work / psychology / gerontology / therapeutic recreation

Job description

Develops, organizes, plans, and directs the overall operation of the resident care program in accordance with guidelines and as directed, to ensure that the highest quality care is always provided.

SUPERVISORY RESPONSIBILITIES

Oversees Resident Care team.

RESPONSIBILITIES

ESSENTIAL FUNCTIONS

• Direct and supervise care staff.
• Develop, maintain and periodically update written care policies, procedures and manual, objectives and philosophies. Assist in developing and implementing methods for coordinating care services with other resident services.
• Implement plans of correction for state surveys and deficiencies, complete medical forms, reports, evaluations, studies, charts, etc.
• Implement and maintain the continuous quality improvement program.
• Oversee, maintain and implement AUGI.
• Participate in interviewing and screening residents for admission. Responsible for all assessments and care plans. Inform personnel of new admissions.
• Assist in planning, developing, implementing and maintaining resident discharge procedures and plans; develop and implement a resident care organizational structure; participate in surveys and inspections by government agencies. Make reports and recommendations to the Executive Director concerning the operations of the department.
• Schedule department work hours, including vacation and holiday schedules, shift and work assignments. Ensure adequate staffing and expedite work; delegate administrative authority, responsibility and accountability to resident care services supervisory associates as deemed necessary to perform assigned duties.
• Ensure that all resident care associates have valid and current licenses/certifications and are performing duties in accordance with acceptable standards.
• Review associates’ complaints and grievances and ensure that all are treated consistent with policies and applicable laws
• Develop and participate in planning, implementing, conducting and scheduling orientation, training and in-service educational activities for resident care associates.
• Encourage resident care services supervisory associates to attend and participate in leadership and outside training programs.
• Ensure that all resident services associates attend and participate in Hazardous communication, Infection Control and Universal Precautions training programs prior to reporting for work assignments.
• Maintain residents' confidentiality and privacy; treat residents with kindness, dignity and respect; know and comply with and ensure that all resident care services personnel know and comply with Residents’ Rights.
• Monitor care services to ensure that Residents’ Rights and needs are met. Review, promptly report to the Executive Director, and maintain written records of all resident complaints and grievances.
• Assist in developing for each resident in compliance with federal/state guidelines, a preliminary and comprehensive assessment and written care plan that identifies the care and medical problems and/or needs of the resident and the goals to be accomplished for each problem and/or need identified.
• Ensure that all resident care services associates are aware of the care plan.
• Recommend to the Executive Director the equipment and supply needs for the Resident Care Department; assist in developing and monitoring adequate and cost-effective inventory control procedures.
• Attend and participate in various committees and meetings of the community.
• Provide written and/or oral reports of the Resident Care Department, including incident reports, to Executive Director and others as required.
• Evaluate and implement recommendations pertaining to resident care.
• Follow procedures for reporting hazardous conditions or equipment; ensure that resident care associates follow established safety and infection control procedures when isolation precautions become necessary.
• Ensure that resident care services associates understand and follow community policies and procedures, the Infection Control Plan, Standards Precautions, established safety rules, and fire and disaster procedures.
• Ensure cleanliness of work areas.
• Ensure that related resident care expenses are within budget.
• Participate as a Manager-On-Duty during assigned weekends.
• Be on call for resident-oriented situations.
• Monitor Resident’s treatment and medications to ensure proper care; review documentation to ensure compliance with state regulations and the community’s policies relating to residents’ care plan, medications, and conditions.
• Participate as needed in the sales process of potential residents, including new admissions greeting and room escort.
• Collaborate with the Marketing Department by meeting with discharge planners and physicians.
• Licensure Requirement: Employee must maintain a current, valid Georgia CNA certification or Georgia LPN license,Georgia RN license (as applicable) in good standing throughout employment. Failure to maintain the required license or certification may result in removal from duties requiring licensure and may affect continued eligibility for the position, in accordance with applicable law.
• You are required to notify the Company immediately if their license expires, lapses, is suspended, restricted, revoked, or otherwise becomes inactive.
• Community Leadership & Emergency Response: Expected to serve as essential leadership personnel during inclement weather and emergency protocols.This includes on-site presence or active coordination of community safety,staffing levels, and resident care in accordance with state regulations.
• Conduct yourself professionally and contribute to, service-oriented environment through their appearance, communication, and interactions with residents, families, visitors, and colleagues.
• Any other tasks, assignments, projects or requests as deemed by management.

QUALIFICATIONS

• Must be 21 years of age, or older
• Employment is contingent upon successful completion of all background screening requirements permitted by applicable federal, state, and local law.
• Must read, write, speak, and understand English.
• Must demonstrate professionalism, empathy, patience, and effective interpersonal skills when interacting with residents, families, visitors, and team members.
• Demonstrated supervisory experience.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in social work, psychology, gerontology, therapeutic recreation, or equivalent is desired. Previous successful experience in a healthcare-related community is required.
• Registered Nurse/Licensed Nurse in good standing, meeting all applicable federal and state licensure is required.
• Must be knowledgeable of general rehabilitative and restorative nursing and medical practices, procedures, and laws, regulations, and guidelines governing assisted living.
• Two years of experience in geriatric care.

PHYSICAL REQUIREMENTS

• Must be able to perform the essential functions of the position, with or without reasonable accommodation, including standing, walking, bending, reaching, lifting, transferring, and assisting residents as required by the position.
• Must be able to squat, reach, and stretch without distress.
• Must be able to tolerate extended periods of walking and standing.