Resident Care Coordinator

Arcadia At Lookout Ridge Al Operator LLC; Washougal (WA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Professional growth opportunities

Supportive team environment

Job summary

Arcadia Senior Living in Washington state seeks a dynamic Resident Care Coordinator to oversee resident care, staff management, and regulatory compliance within our community.

You will lead care staff, coordinate resident engagement, and serve as liaison between families and medical professionals, ensuring compassionate, high-standard service.

Join a supportive team focused on resident satisfaction and professional development.

Qualifications

• Minimum 3+ years in care coordination or healthcare administration.
• Strong leadership and communication skills.
• Ability to manage regulatory compliance and QA processes.
• Detail-oriented with excellent organizational skills.
• Experience supervising care staff and coordinating care conferences.

Responsibilities

• Oversee resident care and staff management within the community.
• Lead quarterly Care Conferences with families to tailor service delivery.
• Ensure CQI program and regulatory compliance across local, state, and federal guidelines.
• Coordinate between families, medical professionals, and management to maintain high resident satisfaction.

Skills

Leadership

Communication

Decision making

Team supervision

Job description

At Arcadia Senior Living, our philosophy is to create environments that respect the emotional, physical, spiritual, and intellectual needs of our residents. We strive to attract, retain, and develop exceptional staff while creating communities defined by exceptional customer service. If you are a compassionate leader dedicated to professional excellence and high resident satisfaction, we want you on our team.

Position Summary

We are seeking a dynamic and highly organized Resident Care Coordinator to oversee all aspects of resident care, staff management, and regulatory compliance within our community. In this role, you will lead our care staff, manage resident engagement activities, and serve as the primary liaison between families, medical professionals, and management.

Key Responsibilities

• Resident Care Management: Perform pre-residency and quarterly assessments; organize and lead quarterly Care Conferences with families to ensure tailored service delivery.
• Team Leadership: Screen, hire, train, and supervise Medication Technicians and Caregivers. Manage staff scheduling, handle call-outs, and provide ongoing coaching and annual state-required training.
• Quality Assurance: Lead the community's Continuous Quality Improvement (CQI) program. Conduct routine audits on medication administration, documentation, and resident weights.
• Regulatory Compliance: Maintain full compliance with all local, state, and federal guidelines regarding senior care.

What We Are Looking For

• Strong leadership skills with a proven ability to plan, direct, communicate, and coach.
• Excellent written, verbal, grammatical, and interpersonal communication skills.
• Highly self-motivated individual who can work independently and make sound decisions.
• Superior organizational skills with a strong attention to detail.
• A pleasant, professional, and personable demeanor.

What We Offer

• Competitive salary range based on experience.
• Opportunities for professional growth and development.
• A supportive, team-oriented work environment.