Resident Care Coordinator

Eden Senior Care; Oshkosh (WI); On-site; USD 29,000 - 30,000; Full time

Job summary

Vista Senior Living Management seeks a compassionate Resident Care Coordinator for Bella Vista and Lakeshore Manor in Oshkosh, WI. Coordinate clinical activities, maintain resident charts, and ensure accurate medical records while supporting a resident-centered care approach.

The role requires at least one year in a health care facility and a leadership background, with proficiency in PCC and medication management.

Qualifications

• Healthcare experience in a facility
• Knowledge of medical terminology
• Leadership experience in a care setting

Responsibilities

• Maintain positive professional demeanor with residents and families
• Provide clear clinical handoffs to nursing staff
• Maintain and update resident charts and medical records
• Perform medication cart audits and process orders in PCC
• Coordinate resident appointments and transportation
• Assist with COVID testing as needed

Skills

Healthcare experience

Medical terminology

Leadership

Communication

Education

High school diploma or GED

Tools

PointClickCare (PCC)

Job description

Vista Senior Living Management is a dedicated branch tailored specifically for senior communities. Specializing in Assisted Living, Memory Care, and Independent Living services, Vista ensures unparalleled personalized care and 24-hour assistance for our residents, assuring a consistent and exceptional experience. Our unwavering mission is to provide an outstanding care experience rooted in genuine compassion and humble dedication to our senior's well-being.

Bella Vista and Lakeshore Manor are well-established and trusted providers in the senior living space located in Oshkosh, WI, and proud members of Vista Senior Living Management, are looking for a compassionate and driven Director of Wellness who will oversee both communities to lead our clinical team and help create an exceptional experience for our residents and caregivers alike.

Position:

Resident Care Coordinator

Pay:

$21 to $22

Essential Functions

• Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Provide clear clinical handoffs to nursing staff to ensure seamless care upon admission.
• Maintains all residents' charts and ensures they are complete and up to date. Assist DOW with developing chart for resident within point click care.
• Maintains all medical records according to state regulations as directed by the Director of Wellness.'
• Completes incident reports as needed.
• Checks Medication Administration Record and makes out requisitions from the lab book daily. Enter orders into MAR/PCC as needed. Follow up on medications not in facility to ensure they are ordered. (includes diabetic supplies)
• Assist with testing of residents/employees as needed, such as COVID testing.
• Maintains confidentiality of resident information.
• Coordinate appointments and transportation for residents.
• Send Physician orders for review monthly.
• Performs medication cart audits on a minimum, monthly basis.

Qualifications/Skills/Educational Requirements

• High school diploma or general education degree (GED).

Experience

• At least one year of experience in a health care facility and knowledge of medical terminology.
• One (1) year prior experience in a leadership role.
• Commitment to resident-centered care and continuous quality improvement.

General Requirements

• Must be able to execute the terms and conditions set forth in the employee handbook, including, but not limited to:
• Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards to supervisors.
• Complies with company policies and procedures and local, state, and federal regulations.
• Adheres to policy on Drug-Free Workplace
• Interacts in a tactful, diplomatic, and humanistic manner with patients, families, visitors, and co-workers to provide a safe, efficient, and therapeutically effective caring environment which ensures the self-respect, personal dignity, rights and physical safety of each patient and facility guest.
• Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
• Takes positive action on ensure equal opportunity in the conduct of business activities without regard to race, color, religion, sex/gender, age, national origin, disability, citizenship, veteran status, or any other legally protected category.