Resident Care Coordinator

Cogir Senior Living; Mesa (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive wages

Health, Dental, Vision, and Life

401K with company match

Paid Vacation, Holidays, and SickLeave

Free meals at work

Employee Assistance Program

Generous referral program

Job summary

Cogir Senior Living in Scottsdale, AZ, seeks a Resident Care Coordinator to act as a liaison among residents, families and the care team, improving quality of life and safety. You will support the Health and Wellness Director with scheduling, staff supervision, and ensuring systems are in place for excellent assisted living services.

This role includes medication administration support, problem resolution, and coordinated care with external providers, while aligning with community regulations

Qualifications

• High School Diploma or equivalent.
• Must have a valid state medication administration license (CNA/CMA/CMT/QMAP) or meet state requirements for medication administration in assisted living.
• An LPN/LVN nursing license is a plus.
• Current First Aid and CPR license or ability to obtain.

Responsibilities

• Schedule and assign caregiving and medication technician shifts to ensure adequate coverage.
• Participate in recruitment and interview process for new care team members.
• Supervise, train, and support care team members, promoting teamwork and adherence to care standards.
• Supervise the medication room and orders, collaborating with medication technicians and caregivers.
• Maintain accurate resident records, including care plans and medical documentation.
• Coordinate care planning with home health agencies on-site, within community policies.
• Coordinate admissions with the sales team, including supervising move-ins.
• Complete family/resident admission interviews.
• Facilitate effective communication among residents, families, and healthcare providers.
• Address residents' special needs, requests, and complaints.
• Assist with medication administration and provide direct care as needed.
• Understand state care regulations.

Skills

Medication administration

Supervisory experience

Staff scheduling

Communication

Teamwork

Leadership

Empathy

Resident care

Education

High School Diploma

Medication administration license (CNA/CMA/CMT/QMAP)

LPN/LVN license a plus

First Aid/CPR certification

Job description

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

Description

At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!

THE COMPANY

Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members.

What We Offer

• Competitive wages, training, and growth opportunities.
• Early access to paycheck.
• Health, Dental, Vision, and Life Insurance.
• Paid Vacation, Holidays, and Sick Leave.
• 401K with company match.
• Free meals at work.
• Employee Assistance Program.
• Generous Employee Referral Program and more.

Position Summary

Our Resident Care Coordinator serves as a liaison between residents, their families, and the care team, promoting a supportive and safe living environment. They support the Health and Wellness Director by assisting in scheduling, supervising staff, and ensuring that systems are in place to provide quality assisted living services in all resident care areas. Duties include problem-solving resident concerns and coordinating care with the team and external providers. Additionally, they help with medication administration and direct resident care when necessary.

Key Responsibilities

• Schedule and assign caregiving and medication technician shifts to ensure adequate coverage and compliance with staffing guidelines and department allowances.
• Participate in the recruitment and interview process for new care team members.
• Supervise, train, and support care team members, promoting teamwork and adherence to care standards.
• Supervise the medication room and orders, collaborating with medication technicians and caregivers.
• Maintain accurate and up-to-date resident records, including care plans, incident reports, and medical documentation.
• Coordinate care planning with home health agencies on-site, working within community and company policies.
• Coordinate admissions with the sales team, including supervising move-ins.
• Complete family/resident admission interviews.
• Facilitate effective communication among residents, their families, and healthcare providers to ensure seamless care delivery.
• Address residents' special needs, requests, and complaints.
• Assist with medication administration and provide direct care to residents as needed.
• Understand the community's care regulations, as well as state-specific regulations.

Requirements

CANDIDATE QUALIFICATIONS

Education And Certifications

• High School Diploma or equivalent.
• Must have a valid state medication administration license (such as CNA/CMA/CMT/QMAP) or meet the state requirements for medication administration in assisted living.
• An LPN/LVN nursing license is a plus.
• Current First Aid and CPR license or ability to obtain.

Experience, Competencies, And Skills

• At least two (2) years of experience administering medications and providing care in a professional caregiving setting is required.
• At least one (1) year of relevant supervisory experience, including staff scheduling, is preferred.
• Excellent attention to detail and high integrity.
• Excellent communication skills and teamwork mindset.
• Strong leadership and team management skills.
• A positive attitude, empathy, patience, and a commitment to treating our residents with dignity and respect.
• Willingness to participate in weekend rotation.