Resident Care Coordinator

The Manor Assisted Living Community; Little Rock (AR); On-site; USD 45,000 - 60,000; Full time

Job summary

The Manor Assisted Living Community in Little Rock, AR is seeking a Clinical Care Coordinator to oversee the Resident Care department in alignment with state and local standards. You will support the DON and Executive Director, coordinate direct and health care services, and ensure high-quality resident care.

Responsibilities include scheduling, QA participation, staff development, and ensuring regulatory compliance, with on-call duties and ongoing training records.

Qualifications

• Must have professional verbal communication skills.
• Be creative and flexible.
• Must be organized and detail oriented.
• Must be empathetic, caring, understanding, and enjoy working with geriatric residents.
• Must be knowledgeable of nursing and medical practices.

Responsibilities

• Assist DON with coordination of direct and health care services with other resident services to ensure continuity of residents' total regimen of care.
• Develop methods for coordination of direct and health care services with other resident services to ensure continuity of care.
• Perform administrative duties such as completing reports and charting.
• Participate in ongoing quality assurance program for the Resident Care department.
• Assist the Executive Director and DON in developing, implementing and updating the resident care/service plan.
• Participate in survey inspections by government agencies.
• Make written or oral reports to the DON as required.
• Provide reports of Resident Care programs and activities as directed.
• Participate in regular review of Service Plans.
• Care coordination meetings with families and/or providers.
• Determine staffing needs and staff the nursing department accordingly.
• On-Call Monday–Friday; rotate every other weekend with DON.
• Make daily rounds to ensure direct care staff follow standards.
• Create staffing schedules and minimize overtime while complying with state regulations.
• Monitor absenteeism to ensure adequate staff on duty.
• Recruit, interview and select Resident Care personnel.
• Counsel/discipline staff as necessary and document actions.
• Terminate employees when necessary with coordination.
• Complete and maintain training records.
• Review complaints and grievances with documentation.
• Performs other duties as required.

Skills

Verbal communication

Creative and flexible

Organized and detail oriented

Empathetic, caring, geriatric focus

Nursing/medical practices knowledge

Tools

Microsoft Office

Job description

General Purpose of the Position: Assist in overall operation of the Resident direct care department in accordance with current State and local standards, guidelines, and regulations that govern our community and ensure that the highest degree of quality care is maintained at all times.

Essential Duties and Responsibilities

• Assist DON with the development of methods for coordination of direct and health care services with other resident services to ensure the continuity of the residents' total regimen of care.
• Develop methods for coordination of direct and health care services with other resident services to ensure the continuity of the residents' total regimen of care.
• Perform administrative duties such as completing reports and charting as necessary
• Participate in ongoing quality assurance program for the Resident Care department
• Assist the Executive Director and DON in developing, implementing and periodically updating the resident direct/health care service plan
• Participate in survey inspections made by authorized government agencies
• Make written oral reports and recommendations to the DON, as necessary or required, concerning the operation of the Resident Care Department
• Be involved with residents, personnel, visitors, government agencies/personnel, under all conditions and circumstances
• Provide written and/or oral reports of the Resident Care programs and activities as required, or as may be directed by such committees
• Participating in regular review of the Service Plans
• Care Coordination meetings with families and/or care providers quarterly or as needed
• Determine the staffing needs of the residents and staff the nursing department accordingly
• On-Call Monday -Friday; rotate every other weekend with DON.
• Make daily rounds of the direct and health care services department to ensure that all direct care staff are performing their work assignments in accordance with acceptable care standards.
• Responsible for creating staffing schedules and adjusting per Resident/community needs while minimizing overtime and ensuring state regulation compliance.
• Monitor absenteeism to ensure that an adequate number of direct care staff is on duty at all times.
• Recruit, interview and select Resident Care personnel
• Counsel/discipline direct and health care personnel as necessary
• Terminate employees when necessary, documenting and coordinating such action with the Executive Director and DON
• Complete and maintain records of all required training
• Review of complaints and grievances producing appropriate documentation
• Performs other duties and assignments as requested/required

Skills and Abilities Required

• Must have professional verbal communication skills
• Need to be creative and flexible
• Must be organized and detail oriented
• Must be empathetic, caring, understanding, and enjoy working with geriatric residents
• Must be knowledgeable of nursing and medical practices

THE MANORS-Clinical Care Coordinator

Computer Equipment and Software Requirements

• Microsoft Office

Education and Experience Required

• Minimum of one year experience as a supervisor in a healthcare setting
• Must keep licensure current and remain in good standing
• Continuing education based on the state rules and regulations required each year

Work Environment/Physical demands

• Prolonged periods of standing, walking, and sitting
• Must be able to lift a minimum of 50 Ibs and be able to push, pull, move and/or carry such weight
• Potential exposure to infectious diseases
• Potential exposure to blood borne pathogens

Applicant must be able to pass a criminal background check and meet all health and state requirements, including Drug & TB testing.