Resident Care Coordinator

ALG Senior; Bryson City (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Professional development opportunities

Company-paid life insurance

Employee Assistance Program

Job summary

Bryson Senior Living is seeking a dedicated Resident Care Coordinator to support residents' health and well-being by coordinating care services and managing care plans.

The role requires collaboration with the Executive Director, healthcare providers, and care staff to promote a safe, nurturing, person-centered environment and ensure regulatory compliance.

Qualifications

• Requires degree in nursing or healthcare admin; leadership abilities essential.
• Active LPN or RN license preferred depending on state; supervision experience favored.
• Minimum 2 years in senior living, assisted living, memory care, or healthcare setting.
• Experience supervising or leading teams in healthcare environments.
• Strong leadership, communication, and interpersonal skills are required.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Care Plan Development & Management: assess needs and craft ISPs with clinical staff, residents, and families.
• Staff Supervision & Training: lead caregiving staff and ensure adherence to care protocols.
• Resident & Family Engagement: be the primary contact for care-related concerns; facilitate meetings.
• Regulatory Compliance & Quality Assurance: ensure compliance with state regs and company policies; participate in audits.
• Collaboration: work with nursing, physicians, therapists, and leadership to coordinate care.

Skills

Leadership

Communication

Interpersonal skills

Multitasking

Education

Associate's degree in Nursing

Bachelor's degree in Healthcare Administration

Tools

EHR systems

Job description

About Bryson Senior Living:

At Bryson Senior Living, we are committed to enhancing the lives of seniors through compassionate care, strong leadership, and dedication to excellence. We create vibrant communities where residents feel safe, supported, and engaged.

We are seeking a dedicated and detail-oriented Resident Care Coordinator to join our team and help ensure the highest quality of care for our residents at Bryson Senior Living.

Why Join Bryson Senior Living?

At Bryson Senior Living, we foster a culture of compassion, leadership, and growth—for our residents and our team. We offer:

• Competitive salary


• Comprehensive health, dental, and vision insurance


• Paid time off and holidays


• Ongoing professional development opportunities


• Company-paid life insurance


• Company-paid Employee Assistance Program

Position Summary:

The Resident Care Coordinator plays a key role in supporting the health and well-being of residents by coordinating care services, managing care plans, and ensuring compliance with regulatory standards. This role works closely with the Executive Director, healthcare providers, and care staff to promote a safe, nurturing, and person-centered environment.

Essential Duties and Responsibilities:

• Care Plan Development & Management:
  
  
  
  • Assess residents’ needs and develop individualized service plans (ISPs) in collaboration with clinical staff, residents, and families.
  
  
  • Monitor and adjust care plans as residents’ needs change, ensuring accuracy and compliance with regulatory guidelines.
  
  
  
  


• Staff Supervision & Training:
  
  
  
  • Provide leadership, training, and guidance to caregiving staff, ensuring adherence to care protocols and best practices.
  
  
  • Support staff scheduling to maintain proper staffing levels for quality care delivery.
  
  
  
  


• Resident & Family Engagement:
  
  
  
  • Serve as the primary point of contact for residents and families regarding care-related concerns.
  
  
  • Facilitate family meetings, care conferences, and communicate updates effectively and compassionately.
  
  
  
  


• Regulatory Compliance & Quality Assurance:
  
  
  
  • Ensure community compliance with state regulations, company policies, and industry best practices.
  
  
  • Conduct regular audits and participate in quality assurance initiatives to maintain high care standards.
  
  
  
  


• Collaboration:
  
  
  
  • Work closely with the nursing team, physicians, therapists, and other healthcare providers to coordinate care services.
  
  
  • Partner with the Executive Director and leadership team to support community operations and resident satisfaction.
  
  
  
  

Qualifications

• Associate’s or Bachelor’s degree in Nursing, Healthcare Administration, or related field preferred.


• Active LPN or RN license preferred (depending on state requirements).


• Minimum of 2 years of experience in a senior living, assisted living, memory care, or healthcare setting.


• Previous supervisory or leadership experience in a healthcare environment is highly desirable.


• Strong leadership, communication, and interpersonal skills.


• Ability to manage multiple priorities in a fast-paced environment.


• Knowledge of state regulations and compliance standards for assisted living and memory care.


• Proficiency in electronic health records (EHR) systems and basic computer skills.

If you’re a results-driven leader with a passion for senior care, to make a difference with Bryson Senior Living!