Description
Job Overview:
The Resident Building Caretaker, under the direction and supervision of the Community Manager, Association Manager and FirstService Residential, are responsible for the general housekeeping, the day-to-day maintenance and upkeep of the common areas, on call coverage, and other duties as requested and needed. Personnel are accountable to management and, within reason and when appropriate, cater to the individual needs of residents when in the overall best interest of the Association.
Your Responsibilities:
The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
- Accountability for servicing residents with a focus on the values of FirstService Residential: Do What’s Right, Own It, Improve It, Aim High, Build Great Relationships, and Be Genuinely Helpful
- Must maintain regular and punctual attendance to required shifts, meetings, training, and related employment engagements to support position responsibilities and duties. Any alterations to required schedule must be reviewed and approved, in advance by your supervisor.
- Day to day housekeeping of the common areas within the building interior and exterior including but not limited to the common areas such as the hallways, lobby areas, stairwells, elevators, mailroom, party/entertainment rooms, guest suites, pool and locker rooms, bathrooms, greenhouse, and tennis court.
- Maintain cleanliness of common areas of the building, inside and out including vacuuming, dusting, mopping, carpet shampooing and window cleaning.
- Effectively communicate concerns and recommended solutions to on-site associates, including but not limited to the Community and Association Manage
- Following the Caretaker Job Duties schedule of daily through annual responsibilities.
- Assist with snow removal, as needed.
- Transfer dumpsters for garbage and recycling pickup.
- Maintain and balance pool chemicals.
- Check and replace lights as needed on the interior.
- Assist with emergency procedures, including but not limited to, key safety control, water shut-off, desk coverage and any other emergency procedures.
- Adhere to and follow the Standard Operating Procedure Manual, timely communication of any updates or changes to the Association Manager.
- Clean guest rooms and Fireside room as needed.
- Use the Tennant machine to sweep driveway, parking ramp and garages as needed.
- Perform seasonal and scheduled projects as needed.
- Must be willing to adjust work responsibilities as necessary for the building.
- Perform light maintenance tasks as outlined.
- Assist with maintaining the cleanliness of the exterior grounds
- Follow safety procedures and maintain a safe work environment.
- All other tasks and responsibilities, as assigned.
Additional Duties and Responsibilities:
- Must be a Team player.
- Proactive with good time management skills, attention to detail, and ability to meet deadlines
- Must be flexible in adjusting work responsibilities as necessary for the building.
- Strong communication and time management skills
- Confidentiality and courtesy among residents and staff.
- Ability to successfully manage various projects simultaneously
- Flexible, problem solver, quick learner, honest, reliable, and motivated with a pleasant, positive attitude
- Ability to manage vendors on-site
- Ability to work independently and perform quality work on a daily basis without direct supervision
- Ability to interact professionally with residents, contractors and vendors.
- Able to complete seasonal tasks for the operation of the Association without prompting
Skills & Qualifications:
- High School Diploma
- Boilers License or ability to attain
- Previous residential or commercial cleaning and light maintenance experience
- Certified Pool Operator (CPO) license or ability to attain
- Proactive with good time management skills, attention to detail, and ability to meet deadlines
- Must be flexible in adjusting work responsibilities as necessary for the building.
- Strong communication and time management skills
- Confidentiality and courtesy among residents and staff.
- Ability to successfully manage various projects simultaneously
- Flexible, problem solver, quick learner, honest, reliable, and motivated with a pleasant, positive attitude
- Ability to manage vendors on-site
- Ability to work independently and perform quality work daily without direct supervision
- Ability to interact professionally with fellow associates, residents, contractors, and vendors.
- Able to complete seasonal tasks for the operation of the Association without prompting
Physical Requirements:
- Ability to lift up to 30 lbs. following appropriate safely procedures.
- Being able to work in various positions, including but not limited to bending over, stooping, squatting, kneeling, and standing for extended periods of time
- Walking the property. Ability to navigate the property quickly and easily as required to meet the job functions.
- Repeat various motions with the wrists, hands, and fingers. Reaching with hands and arms.
- Walk and climb stairs
- Ability to work in different environmental conditions (e.g., heat, cold, wind, rain, humidity)
- Ability to climb ladders and work at heights above ground level (8 feet)
- Sitting at a desk
- Use of keyboard, computer, and applicable software and equipment.
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