Resident Aide: Front Desk & Safety Advocate

Barrier Free Living

New York (NY)

On-site

USD 19,000 - 27,000

Part time

14 days+

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Benefits offered by this job

Part-Time Benefit Package: Retirement Plan, Paid vacation, Sick days
Full-Time Benefit Package: Medical, Dental, Vision, Life Insurance, Paid National Holidays

Job summary

A leading organization in New York is seeking a Resident Aide to support residents and ensure a safe, secure environment. This entry-level role includes monitoring safety, assisting with administrative duties, and addressing incidents. Ideal candidates possess strong communication skills and a high school diploma, with a preference for experience working with individuals with disabilities.

Qualifications

  • Minimum of six months prior experience working in a residential setting preferred.
  • Required to take the Fire Guard Exam.
  • Spanish or non-English language skills preferred.

Responsibilities

  • Provide coverage at the Reception Desk and monitor entry/exit of staff, residents, and visitors.
  • Assist in monitoring compliance with fire and safety regulations.
  • Complete light housekeeping tasks as directed by the Shift Supervisor.

Skills

Strong oral communication skills
Calm in emergency situations
Experience working with people with disabilities
Computer literate

Education

High school diploma or GED

Job description

  • Provide FDA-authorized COVID-19 vaccination record.
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and non-residential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short- and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services.

Barrier Free Living is seeking qualified applicants to join the team. The Resident Aide is responsible for assisting in the maintenance of a secure and safe work environment for staff, residents, and visitors.

Responsibilities

  • Provide coverage at the Reception Desk in monitoring entry and exit of staff, residents, and visitors; answering and directing, as appropriate, telephone calls; and completing other administrative duties as requested by supervisors.
  • Assist in monitoring compliance with fire and other safety regulations related to the facility.
  • Maintaining courteous, professional, respectful interactions with all residents, staff, and guests.
  • Must demonstrate the knowledge of appropriate boundaries with all residents and staff as outlined in the Employee Handbook.
  • Assist in addressing and following up on any incidents related to security or safety within the facility, providing emergency response and crisis management help as needed.
  • Ensure timely and appropriate completion of all log and incident documentation required by supervisors in recording security and safety issues/incidents.
  • Complete light housekeeping tasks, at the request and direction of the Shift Supervisor. These tasks may include, but are not limited to, sweeping, mopping, trash removal, snow removal, or cleaning when housekeeping staff is unavailable and where a safety concern is determined by the Shift Supervisor.

Education

  • Minimum of six months prior experience working in a residential setting preferred.
  • Minimum of high school diploma (or GED).

Qualifications

  • Strong oral communication skills and fundamental writing competency are required.
  • Ability to think and act calmly in emergency situations required.
  • Experience working with people with disabilities is highly desirable.
  • Computer literate.
  • Required to take the Fire Guard Exam.
  • Spanish or other non-English language skills and/or American Sign Language skills preferred.
  • Provide FDA-authorized COVID-19 vaccination record.
  • Able to lift approximately 10 -15 pounds.

Equipment Operated

  • Computer/Laptop, Printer, Scanner, Phone, and intercom system.

Work Environment

  • This position will spend time at the program site and at the Front Desk/Reception area. Some work area is shared.

Supervisor

  • Reports to the Shift Supervisor and/or Resident Aide Manager.

Travel

Ability to travel between BFL Program sites, ability to travel to offices and or as directed.

Start Date: ASAP

Hour Rate: $16.50

  • Part Time: 4 open shift position for 4pm - 12am (Friday, Saturday, and Holiday's), 4pm - 12am (Sunday, Monday, and Holiday's), 12am-8am (Saturday, Sunday, and Holiday's),

Hours per week: 14/21 hours

  • Part-Time Benefit Package: Retirement Plan, Paid vacation, Sick days, Personal days.
  • Full-Time Benefit Package: Medical, Dental, Vision, Life Insurance, Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.

Public Assistant recipients are encouraged to apply.

BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, alienage or citizenship status, marital status, creed, genetic disposition, or carrier status, sexual orientation or any other protected characteristic as established by law.
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