Residency Program Coordinator

Insight Hospital and Medical Center; Chicago (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading healthcare provider in Chicago is seeking a Residency Program Coordinator to manage daily operations and academic support for the residency program. The role involves coordinating with residents, faculty, and administrative staff to ensure compliance with ACGME standards and enhance the educational experience. Ideal candidates will have a strong background in healthcare administration, excellent organizational skills, and a commitment to supporting future healthcare professionals.

Qualifications

• Bachelor's degree in administration or healthcare related field.
• Experience in GME programs or healthcare administration is preferred.
• Strong communication and organizational skills required.

Responsibilities

• Coordinate the Residency Program and its daily operations.
• Maintain ACGME accreditation requirements.
• Assist residents with professional development.

Skills

Organizational Skills

Communication

Interpersonal Skills

Attention to Detail

Education

Bachelor's Degree (or equivalent)

Job description

At Insight Hospital and Medical Center- Chicago,we believe there is a better way to provide quality healthcare while achieving health equity. Our Chicago location looks forward to working closely with our neighbors and residents, to build a full-service community hospital in the Bronzeville area of Chicago; creating a comprehensive plan to increase services and meet community needs. With a growing team that is dedicated to delivering world-class service to everyone we meet, it is our mission to deliver the most compassionate, loving, expert, and impactful care in the world to our patients. Be a part of the Insight Chicago team that provides PATIENT CARE SECOND TO NONE! If you would like to be a part of our future team, please apply now!

Summary:

The Residency Program Coordinator is a vital role in the GME Department. Under the direction and supervision of the Program Director and the Institutional Residency Manager/Coordinator, the Program Coordinator is responsible for day-to-day administrative support, design, implementation, and academic management of the Residency Program as outlined in the Accreditation Council of Graduate Medical Education (ACGME) Program Requirements. The Residency Program Coordinator functions as a liaison with the GME office, Administration, faculty, ancillary staff, Chief residents, residents, fellows, and students.

Duties and Responsibilities:

1. Coordinates the Residency Program and its Residents to include:

• Attendance to all GMEC (Graduate Medical Education Committee) Meetings and Departmental huddles
• Coordinate the daily operations and logistics for the program.
• Adhere to procedures and systems that ensure orderly and timely workflow.
• Maintain knowledge of current, up-to-date ACGME accreditation and institutional requirements, medical licensure requirements, and immigration policies/procedures.
• Implement and update program databases (ie. ADS and New Innovations).
• Coordinate with Chief Residents to maintain and distribute resident rotation schedules, call schedules, vacation/leave schedules, and meeting schedules.
• Coordinate outside electives which include applications to the hospital(s), malpractice coverage confirmation, and evaluation forms.
• Process resident and faculty professional organization memberships
• Prepare and distributes the yearly and monthly assignment schedules of the residents.
• Distribute, collect, and tabulate all evaluation forms regarding residents, rotations, and faculty and compiles and generate feedback for appropriate follow-up and reporting.
• Maintain confidential resident and fellow files.
• Coordinate lectures, Grand Rounds, etc. including preparing the audio/visual in auditorium or hybrid version for virtual presentations, loading and logging all presentations into New Innovations.
• Arrange BCLS, ACLS, PALS, and ATLS and re-certification training courses.
• Assist with resident registrations and reimbursement for national conferences and travel/hotel accommodations.
• Serve as liaison with other departments and affiliated institutions
• Maintain residency committee meeting minutes and develop reports as requested.
• Prepares check requests, travel authorizations, fund reimbursements, and expense reports. Maintains necessary records for Medical Education and/or Accounting Department Budgetary records.
• Maintain biographical information on all residents and update information on alumni.
• Handle highly confidential material for residency, fellowship, faculty, and institution

2. Maintains ACGME Accreditation and Coordinates all Reporting Requirements to External Agencies/Organizations:

• Compiles and updates the ADS and submits data reports to ACGME, American Board of Internal Medicine (ABIM), American Association of Medical Colleges (AAMC), and other professional organizations as directed by the Program Administrator.
• Compiles and tabulates and reports data for surveys, questionnaires, census reports, accreditation reports, and other forms and documents required by internal and external agencies as directed by the Program Administrator
• Coordinates resident Milestone, CCC, Program Evaluations, and bi-annual reviews.
• Collect necessary information for developing appropriate database analysis tools to meet current ACGME/ABIM requirements.
• Coordinate the administration of the ABIM and/or the ACP National In-training Examinations.
• Prepare and distributes all post-graduation Internal Medicine verifications.
• Collect, compile, submit and maintain all resident reports or projects

3. Recruitment of residents and fellows:

• Coordinate communication between applicants and program via ERAS, e-mails, telephone, and written correspondence.
• Serves as an information source for the program, institution(s), and community.
• Adhere to the recruitment plan, timeline, guidelines, and policies and procedures for the department.
• Maintain all interview materials used by faculty, residents, and applicant.
• Manage review of residency applications using the ERAS system as directed by the Program Director.
• Coordinates all resident interviews and communications with applicants.
• Coordinates applicants’ interview day.
• Plans and arranges interview social activities.
• Manages ERAS software to produce residency applications, reports, and rank lists.
• Tracks all evaluation scores of the interviewed applicant and prepare data for the initial match rank list.
• Sends post-interview thank-you letters to all candidates.
• Participate in the resident ranking meeting.
• Administers and reviews post-match surveys to applicants, and recommends changes to improve next year’s recruitment activities.

4. Coordinates Appointments, Reappointments, and Termination:

• Coordinates general orientation of new residents (includes department, clinical areas, and institution).
• Distribute and monitors the resident appointment and reappointment process.
• Prepares and monitors resident completion and/or termination process.
• Coordinates Information Service assignments such as pagers, voice mail, and computer access.
• Inform incoming residents of documentation required by the primary institution and state licensing board and maintains records of compliance.
• Coordinate all credentialing requirements of all initial appointments for interns as dictated by the primary and participating institutions as well as the state licensing agency.
• Instruct residents from foreign countries regarding the procedures that must be followed with INS, ECFMG, and the state licensing board.
• Assist new residents to ensure a smooth transition to the residency program.

5. Provides Administrative Support for Residents:

• Assist Chief Residents in creating yearly rotation schedules for residents, including yearly calls, conferences, and vacation schedules for the program.
• Maintain and updates credentialing records/ curriculum vitae of core faculty on the ACGME site.
• Assist residents in the preparation of presentations, abstracts, manuscripts, and other documents relating to the Residency Program.
• Provide support to committees as necessary.
• Advise residents on departmental policies.
• Attend resident meetings as requested.
• Disseminate/distribute all training-related information for residents.
• Prepare letters of recommendation/verification and maintains career resources for senior residents.
• Prepare and distribute all post-graduation verifications.
• Coordinate social and retreat activities for residents.

6. Departmental Facilities and Resources:

• Maintain learning materials including books, journals, computers, CD-ROMs, and other audio-visual materials.
• Assist and tutor residents/staff in the use of computers and applications.
• Maintain teaching files and other board study materials for residents.
• Maintain the conference room schedule.

7. Other duties and responsibilities as assigned:

• Actively participates in professional organizations such as ACGME.
• Attends professional development courses/meetings during the Academic Year.
• Miscellaneous duties and responsibilities as determined by the department

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!